Posted:
9/16/2024, 5:00:00 PM
Location(s):
Florida, United States ⋅ Ocala, Florida, United States
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support ⋅ Sales & Account Management
It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!
When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!
Role: The Clinical Liaison Nurse is responsible for facilitating referrals in facilities as the Organization’s representative.Qualifications:
Current license as RN in the state the employee is providing care, current active single-state out-of-state nurse license, or current active multistate/compact nurse license
Minimum of one (1) year of acute healthcare experience; hospice experience preferred
Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system
Marketing or sales experience preferred
Able to perform admissions in the acute care setting
Ability to effectively communicate in English (written and verbal)
Excellent customer service focus
Detail oriented
Ability to multitask and prioritize
Ability to present oneself in a professional manner
Ability to manage physical demands and emotional stress of workload
Strong goal/outcome orientation with exceptional time-management skills
Mobile Driver - Valid driver’s license and automobile insurance per Company policy
Reliable transportation to meet schedule
Competencies:
Satisfactorily complete competency requirements for this position.
Responsibilities of all employees:
Represent the Company professionally at all times through care delivered and/or services provided to all clients.
Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.
Comply with Company policies, procedures and standard practices.
Observe the Company's health, safety and security practices.
Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.
Use resources in a fiscally responsible manner.
Promote the Company through participation in community and professional organizations.
Participate proactively in improving performance at the organizational, departmental and individual levels.
Improve own professional knowledge and skill level.
Advance electronic media skills.
Support Company research and educational activities.
Share expertise with co-workers both formally and informally.
Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.
Job Responsibilities:
Acts as the Organization’s representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families and the general public.
Presents services in an empathetic and compassionate manner and performs admission process.
Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible clients meeting productivity expectations.
Assertively handles any barriers to admissions of referred patients.
Obtains medical record information for the referrals.
Develops strong relationships with case managers, physicians, etc. at facilities.
Works with Professional Relations Representatives (PRRs) to provide education on all available services.
Provides care for any GIP patients in a hospital including daily visits, professional management oversight and case management of hospitalized A & B patients, performs documentation and coordinates efficient discharge.
Communicates frequently with Patient Access and Care Connect staff to ensure timely follow-up.
Performs other duties as assigned.
This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.
Website: https://capitalcaring.org/
Headquarter Location: Falls Church, Virginia, United States
Employee Count: 501-1000
Year Founded: 1977
IPO Status: Private
Industries: Advice ⋅ Health Care ⋅ Hospital