Per Diem - RN Clinical Liaison

Posted:
9/16/2024, 5:00:00 PM

Location(s):
Florida, United States ⋅ Ocala, Florida, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support ⋅ Sales & Account Management

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing!

When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Role: The Clinical Liaison Nurse is responsible for facilitating referrals in facilities as the Organization’s representative.

Qualifications: 

  • Current license as RN in the state the employee is providing care, current active single-state out-of-state nurse license, or current active multistate/compact nurse license 

  • Minimum of one (1) year of acute healthcare experience; hospice experience preferred 

  • Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system  

  • Marketing or sales experience preferred 

  • Able to perform admissions in the acute care setting 

  • Ability to effectively communicate in English (written and verbal) 

  • Excellent customer service focus 

  • Detail oriented 

  • Ability to multitask and prioritize 

  • Ability to present oneself in a professional manner 

  • Ability to manage physical demands and emotional stress of workload 

  • Strong goal/outcome orientation with exceptional time-management skills 

  • Mobile Driver - Valid driver’s license and automobile insurance per Company policy 

  • Reliable transportation to meet schedule 

 

Competencies: 

  • Satisfactorily complete competency requirements for this position. 

 

Responsibilities of all employees:  

  • Represent the Company professionally at all times through care delivered and/or services provided to all clients. 

  • Comply with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.  

  • Comply with Company policies, procedures and standard practices. 

  • Observe the Company's health, safety and security practices. 

  • Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company. 

  • Use resources in a fiscally responsible manner. 

  • Promote the Company through participation in community and professional organizations. 

  • Participate proactively in improving performance at the organizational, departmental and individual levels. 

  • Improve own professional knowledge and skill level. 

  • Advance electronic media skills. 

  • Support Company research and educational activities. 

  • Share expertise with co-workers both formally and informally. 

  • Participate in Quality Assessment and Performance Improvement activities as appropriate for the position. 

 

Job Responsibilities: 

  • Acts as the Organization’s representative at assigned facilities while facilitating referrals to all service lines; works closely with referring hospitals, physicians, facilities, patients, families and the general public. 

  • Presents services in an empathetic and compassionate manner and performs admission process. 

  • Obtains consents for services and arranges safe discharge in an efficient manner for referred and eligible clients meeting productivity expectations. 

  • Assertively handles any barriers to admissions of referred patients. 

  • Obtains medical record information for the referrals. 

  • Develops strong relationships with case managers, physicians, etc. at facilities. 

  • Works with Professional Relations Representatives (PRRs) to provide education on all available services. 

  • Provides care for any GIP patients in a hospital including daily visits, professional management oversight and case management of hospitalized A & B patients, performs documentation and coordinates efficient discharge. 

  • Communicates frequently with Patient Access and Care Connect staff to ensure timely follow-up. 

  • Performs other duties as assigned. 

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.