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Job Category

Software Engineering

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Software Engineering Architect

Office hybrid / San Francisco, CA

As a Software Engineering Architect, you will play a critical role in designing and implementing robust and scalable infrastructure solutions. You will collaborate with cross-functional teams to ensure architectural designs align with business objectives and technical requirements, driving the success of our infrastructure projects. Your deep technical expertise and leadership will help resolve complex challenges, promote best practices, and support the success of our engineering initiatives.

Key Responsibilities:

• Architectural Design: Develop and document high-level and detailed architectural designs, ensuring scalability, security, and performance. Provide technical expertise across all areas owned by Production Engineering, including writing and reviewing architecture and design documents.
• Technical Leadership: Offer expert guidance to development teams, ensuring adherence to architectural standards and best practices. Resolve technical challenges by providing solutions and coordinating cross-organizational efforts for Infrastructure Engineering.
• Collaboration: Partner with service teams to understand and address their challenges. Actively participate in meetings, sprint ceremonies, and RCA reviews, and support teams through hands-on code and design reviews.
• Innovation: Stay current with emerging trends and technologies, championing innovative ideas and supporting their adoption across different domains. Present and defend architectural designs at VAT and Tech Summits.
• Risk Management: Identify and mitigate potential risks to ensure the stability and reliability of the infrastructure. Drive service ownership best practices and service fundamentals within Production Engineering.
• Performance Optimization: Continuously monitor and enhance the performance of infrastructure components, addressing issues proactively. Provide a long-term vision and backlog of proposed projects that align with Production Engineering’s goals.
• Coaching and Mentorship: Coach and influence LMTS and PMTS, driving technical excellence and supporting their professional development.
• Delivery and Support: Take a proactive approach in supporting technical deliveries, driving organizational mandates, and completing training in a timely manner. Demonstrate a commitment to doing whatever it takes to ensure successful project delivery.

Qualifications:

• Education: A related technical degree required.
• Experience: At least 15 years of experience in software architecture with a focus on infrastructure and platform projects. Proven ability to manage multiple engineering projects and influence cross-functional teams.

Technical Skills:

•   Expertise in building and maintaining high scale low latency distributed systems
• Expertise in infrastructure technologies (e.g., cloud platforms, containerization, orchestration tools).
•   Strong understanding of networking, DNS, and database technologies.
•   Experience with Service Mesh, EKS, Nginx, and DevOps practices.

Soft Skills:

•   Excellent communication and interpersonal skills.
•   Strong problem-solving abilities and attention to detail.

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at www.equality.com and explore our company benefits at www.salesforcebenefits.com.

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.

Salesforce welcomes all.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $244,500 to $372,900.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.