Senior Executive- OTC BSNA Billing

Posted:
10/3/2024, 9:55:47 AM

Location(s):
Pune, Maharashtra, India ⋅ Maharashtra, India

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Job Description :
  • End to End knowledge of OTC, Billing Expertise, Credit Rebill & Dispute Management
  • Create Invoices and distribution to Client as well uploads in Third Party Portals
  • Consolidated Invocies, Accuracy and Timely rollout of Monthly Invoices in close coordination with Order Management, Inventory,Customer Support Team & uploads in third party portals
  • Cross check Orders and Invoices against contracted terms to ensure billing consistency from contract signing to invoicing with monthly quality check.
  • Expertise in Dispute Handling
  • Create and maintain process documentation for Billing Processes, adherarance to SOX & Internal Controls
  • Continuously seek out better ways of performing process & supports process improvement initiatives
  • Provide analytical information generating reports and deep dive over process
  • Expertise in Accuracy Check

Requirement and Qualifications :
  • Minimum 4 years of experience in Billing
  • Working in US Shift timings (6.30pm to 3.30am IST)
  • B. Com/BBA/MBA/M. Com
  • Good Communication Skills (Verbal & Written)
  • Distinctive Customer Orientation and Interact Courteously with Customers
  • Desired work experience in Oracle, BAAN, Get Paid ,Sales Force
  • Working Experience in Shared Services/BPO/F&A

Please read following eligibility conditions :
  • Have been in your position for not less than 12 months.
  • FY23 Performance should be minimum “Consistently Meets Expectations” or higher
  • Employees on active warning letters and  in PIP for last 6 months are not eligible to apply
  • Employees with required education/qualification background can only apply which meets the job description
  • Upon selection in one IJP,  employee will not be considered for another role and application will cease to exist
  • Applicants undergoing company sponsored certification program are not eligible to apply
  • Fresh graduates/postgraduates during their training period are not allowed to apply.