Posted:
7/2/2024, 5:00:00 PM
Location(s):
Madrid, Community of Madrid, Spain ⋅ Community of Madrid, Spain
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
Customer Success & Support
We are looking for a Technical Support Analyst, this role will be responsible in providing support to concerns raised by all Virtual Trials Study participant. This position will also be involved in performing troubleshooting steps for access related issues and other Tier-1 technical concerns. Further scope includes working with relevant Virtual Trials support teams such as Tier 2 and Study Concierge for concerns that require escalation.
If you want to play a key role in a multicultural, dynamic and committed fun team this could be the role for you!
Our ideal candidate: Skills & other requirements
We invite you to join IQVIA™
Recognized by Great Place to Work as the second best company to work for in Spain (March 2019)
IQVIA™ is an equal opportunity employer. We make employment decisions based on qualifications and merit. We prohibit discrimination based on any unlawful consideration such as age, race, national origin, gender or other "protected status.“
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com
Website: https://iqvia.com/
Headquarter Location: Danbury, Connecticut, United States
Employee Count: 10001+
Year Founded: 1982
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Analytics ⋅ Health Care ⋅ Life Science