Business Resilience Manager

Posted:
10/21/2024, 2:29:09 AM

Location(s):
Hartford, Connecticut, United States ⋅ Connecticut, United States

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Business & Strategy

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

Get To Know The Opportunity

The Business Resilience Manager will be an individual contributor on the Business Resiliency team and will assist the organization in the identification, classification, recording, measurement, and monitoring of Business Continuity activities.  Work closely with others in the Business Resilience Office to provide management with a consistent and accurate view of the sources, scale, and scope of identified processes.

The Contributions You'll Make:

As an individual contributor in the Business Resilience Office, this role is expected to execute upon the direction set by the Head Of Business Resilience and work fairly independently to develop, implement and communicate continuity-related policies and procedures and responsible for monitoring and analyzing the organization’s Business Continuity documentation on both a day-to-day and long-term basis.

  • Execute the implementation of Business Continuity documentation, measurement and reporting processes.
  • Regularly interface with Business Resilience Team members to discuss, document, identify and assist with various ad-hoc and remediation efforts.
  • Collect data, perform analysis and assist in creation of internal documentation and create executive "C-Level" reports.
  • Report analytics to head of department and team members.
  • Provide support to the Business Resilience Team in documenting the review of materials to determine sufficiency of action items derived from different business areas of the organization.
  • Provide guidance and feedback to help review solutions with key stakeholders.
  • Strong emphasis on project definition and scope.
  • Maintain current industry and regulatory expertise and insights in order to provide clear guidance that aligns the BC program with industry standards and business priorities.

Knowledge & Experience:

  • Capable of facilitating business continuity projects and analyses.
  • Demonstrated ability in dealing with challenging situations.
  • Strong project management skills.
  • Demonstrated ability to deliver high quality output under pressure and time constraints.
  • Knowledge of Business Continuity areas (BC Planning / Documentation, BIA, Crisis Management) and demonstrated ability to apply to business environment.
  • Must possess strong written and verbal communication and presentation skills.
  • Ability to manage multiple projects with competing priorities.
  • Advanced skills in Microsoft Office products (Word, Excel, PowerPoint, Project, Visio) with an ability to produce professional documents ready for presentation to executive "C-level" management.
  • Must demonstrate ability to work as a member of a geographically diverse team.
  • CBCP/CBCI Certification and/or working knowledge of RSA Archer platform are desirable. 

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Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

$114,450 - $143,060 USD

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

  • Health, dental, vision and life insurance plans
  • 401(k) Savings plan – with generous company matching contributions (up to 6%)
  • Voya Retirement Plan – employer paid cash balance retirement plan (4%)
  • Tuition reimbursement up to $5,250/year
  • Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
  • Paid volunteer time — 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

  • Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
  • Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
  • Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
  • Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
  • Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Reasonable Accommodations

Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.

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