Job Description:

Role Title - AVP – India Corporate Social Responsibility and Citizenship Programs (L11)

Company Overview: Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.
• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.
• Synchrony celebrates ~52% women talent
• We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being
• We provide career advancement and upskilling opportunities for all to take up leadership roles

Organization Overview

Synchrony’s Corporate Citizenship team plays a vital role in reinforcing the company’s commitment to being a responsible and impactful corporate citizen, while strengthening relationships with communities, employees, and stakeholders. The Corporate Citizenship team is dedicated to driving positive social and environmental impact while aligning with the company's core values and business strategy. The team focuses on empowering individuals, supporting communities, and conducting socially responsible initiatives.

Role Summary/Purpose: 

The AVP, India Corporate Social Responsibility (CSR) and Citizenship Programs is responsible for the day-to-day management of the Company’s charitable efforts in India. This includes supporting the Education as an Equalizer program, overseeing the company-sponsored volunteer activities and leveraging best practices, metrics, reporting, and program communications. This role works closely with the Corporate Citizenship and Synchrony Foundation team on development and execution of programs. 

Essential Responsibilities: 

• Lead the development and management of the SYF’s global citizenship initiatives, grant-making efforts and employee volunteer programs for India. 
• Oversee India related spends of Synchrony Foundation working in sync with corporate citizenship leadership, through activities including:
  • Collaborations and partnership with ERGs
  • Liaise with NGOs
  • Maximize and elevate impact of initiatives by focusing our efforts across NGOs
  • Oversee, review and analyze data and impact reports from NGOs
  • Assist to create, build and amplify financial education initiatives with employees and in our communities

• Create, enhance and offer employee volunteer initiatives; act as a SME for all volunteer activities in India including in the regional engagement hubs.

• Identify and implement effective and mutually-beneficial partnerships with nonprofits. 

• Enable building our brand as a socially responsible employer in the talent and broader community. Develop and maintain strong community relations.
• Create and manage the Corporate Citizenship/Foundations/CSR data and historical dashboards.
• Assist India finance in any reporting to be done as a part of the Quarterly meeting cadence of the CSR committee.
• Assist with presentations and content creation for meetings, Town Halls and Synchrony and Synchrony Foundation board materials 

Qualifications/Requirements:

• Bachelors in any discipline with 3-5 years + of progressive nonprofit experience, corporate foundation or business experience.

• 2+ years of project management and strategic partnering  
• Proficient knowledge of laws, rules and regulations of CSR activities in India, including Section 135 of The Companies Act, 2013 
• Strong organizational skills 

• Strong reporting and data analytics skills 

• Strong proficiency with MS Teams, Microsoft Office applications (Excel, Word, PowerPoint), and other management tools 
• Strong knowledge of and interest in community service and charitable initiatives 

 Desired Characteristics: 

• Experience in the Social Sector and prior hands-on experience of working with NGOs

• Ability to influence across a large, matrixed organization 
• Experienced communicator with strong presentation skills 
• Ability to manage multiple tasks and to meet deadlines 
• Attentive to details 
• Ability to build clear/impactful storyboards and narratives to enhance communication of desired messages  

Work Timings:

(WORK TIMINGS: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.)

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (First Formal/Final Formal, LPP)

• L9+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.

• L9+ Employees can apply

Grade/Level - 11

Job Family Group:

Human Resources