Enterprise Sales Operations Executive - Virgin Media Ireland

About Virgin Media: 

Virgin Media is the leading connected entertainment cable and broadcast business in Ireland. Every day we deliver connections that really matter for thousands of people, with multi award-winning services including superfast broadband, TV, mobile and home phone. Our Virgin Media Business division provides the fastest broadband speeds and connectivity solutions for entrepreneurs, businesses and the public sector. 

Virgin Media Television, our broadcast division, is Ireland’s number one commercial public service broadcaster offering three free-to-air channels: Virgin Media One, Virgin Media Two, Virgin Media Three, Virgin Media Four as well as Virgin Media Play. We are a significant investor in home produced content, including news, current affairs and drama, as well as offering the best in international programming. Our advertising sales agency, Virgin Media Solutions, creates unique, innovative campaigns for our business and for third party clients across the UK and Ireland.  

Virgin Media is part of Liberty Global, one of the world’s leading converged video, broadband and communications companies with operations in seven European countries. Liberty Global is a founding member of the European Green Digital Coalition and is included in the prestigious Dow Jones Sustainability World Index. Following the challenges brought about the global pandemic, the power of connectivity to deliver positive, meaningful change to people’s lives has never been clearer. Our inclusion in these prestigious indices for the ninth year running attests to our long-standing commitment to the importance of sustainability and ensuring that we are strong corporate citizens as well as responsible stewards of the environment across the markets in which we operate. 

For further information please visit: www.virginmedia.ie

About the Role:

We are seeking a highly capable Enterprise Sales Operations Executive to own and scale the B2B Sales Operations function supporting the Enterprise Sales organisation at Virgin Media. This is an end-to-end ownership role with full accountability for Salesforce administration, CRM architecture, GTM tooling, and data integrity across the B2B commercial organisation.

This is a Salesforce-oriented, standalone role. You will act as the primary Salesforce Administrator and system owner, responsible for building, optimising, and maintaining Salesforce from a greenfield environment, embedding GTM tools into sales workflows, and delivering scalable, secure, and high-quality data and reporting.

The role requires a high degree of autonomy and hands-on delivery, working closely with Sales, Finance, Legal, and IT to translate business needs into effective, scalable systems and processes.

Specific Duties & Tasks:

Salesforce Administration & Platform Ownership

• Own Salesforce as the core B2B CRM, including design, configuration, implementation, and optimisation
• Build and scale Salesforce from a greenfield environment aligned to B2B GTM motions
• Configure and manage objects, record types, layouts, profiles, permission sets, validation rules, approvals, automation, reports, and dashboards
• Design and implement Salesforce Flows (record-triggered, screen, scheduled)
• Manage releases, testing, deployments, and change management
• Own SharePoint libraries and Power Automate features supporting sales enablement

Sales Operations & GTM Enablement

• Act as sole owner of B2B Sales Operations across the full sales lifecycle
• Translate business requirements into scalable systems and workflows
• Collaborate with Sales, Pre-Sales, Finance, Legal, and IT stakeholders
• Own deal workflows including opportunity management, pricing and margin governance, and discount/non-standard approvals
• Drive adoption of tools and processes across the sales organisation

GTM Tools & Automation

• Configure and manage GTM tools for lead management, routing, pipeline, forecasting, and deal desk workflows
• Own Salesforce integrations (e.g. Outlook / Inbox)
• Perform bulk data operations using Data Loader
• Identify and automate manual processes to improve seller efficiency

Data, Reporting & Forecasting

• Own pipeline hygiene, forecasting accuracy, and sales reporting
• Build and maintain dashboards used by sales leadership
• Ensure data quality, consistency, and governance across systems
• Support ad hoc analysis and insights for commercial decision-making

Skills & Expertise:

• Bachelor’s degree in Business, Information Systems, Engineering, or related field

• Salesforce Administrator Certification (required) with minimum of 2 years of experience

• 3–5 years’ experience in B2B Sales Operations, Revenue Operations, or Commercial Operations

• Proven experience building and owning Salesforce from scratch

• Strong understanding of B2B sales processes and GTM motions

• Hands-on experience configuring Salesforce automation and approval processes

• Experience owning tools and processes end to end in a lean or standalone function

Essential

• Salesforce Administration (Mid-level minimum)

• Salesforce Flow

• Data Loader and bulk data management

• Reports and Dashboards

• GTM tooling implementation and configuration (DocuSign, WhatsApp for Business etc)

• SharePoint Admin

• Power Automate & Excel

Desirable

• Salesforce Advanced Admin or Platform App Builder certification

• Working knowledge of APEX (ability to read/debug and collaborate with developers)

• CPQ or pricing tool exposure

• SOX or commercial governance awareness would be an advantage

• Power Automate or similar workflow tools

The Person:

• First class problem-solver who gets to the heart of the matter

• Communicates clearly and efficiently with business stakeholders

• A collaborative team player who leads by example

• Ability to work in a fast-paced environment and embrace change

• Methodical, organised, and delivery-focused

• Resourceful, self-motivated, and proactive

Virgin Media is an equal opportunities employer. Having a diverse workforce is critical to the success of our business