ABOUT NIELSEN
At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too.
We enable your best to power our future.
JOB SUMMARY
This position is responsible for coordinating the return of meter equipment from households that participate in Nielsen panels. To support this effort, this role will place outbound calls, receive inbound calls, communicate via email or chat with panelists and internal Nielsen stakeholders.
ABOUT TEAM
The Equipment Recovery Specialist team at Nielsen is responsible for managing the retrieval of company-owned equipment from departing employees and clients. They ensure a smooth and efficient recovery process, maintaining inventory accuracy and minimizing asset loss. Their role involves coordinating logistics, troubleshooting return issues, and collaborating with internal teams to uphold compliance and operational efficiency.