Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your data management, transformation and stakeholder management skills!

By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview:

The Data Governance Sr Manager role lies within the TTS Operations Data Governance Execution team, and is focused on supporting the multi-year, multi-workstream strategy of implementing effective data governance and remediation programs in alignment with key enterprise-wide regulatory commitments. 

Areas of Focus

• Drive adoption of enterprise-wide e2e Data Operating Model (DOM)
• Drive adoption  of Operations-wide Data Concern Remediation Management (DCRM) process
• Lead Data Quality Controls Assessments (DQCAs) to identify and remediate data quality control gaps within TTS Ops processes
• Facilitate strategic creation and development of globally consistent static data maintenance across TTS Ops platforms / teams
• Partner with Product and Technology stakeholders on critical Master Reference Data (MRD) initiatives
• Re-engineering projects: identify gaps and define opportunities in current end-to-end processes for improving data quality front-to-back

What you will do:

• Central point of contact accountable for orchestrating Data Governance within TTS Ops,  including driving the effective implementation of the Citi Data Governance Policy (CDGP) and the associated obligations (e.g., data ownership, authoritative data sources, data requirements, data quality rules, and data quality controls)

• Engages and coordinates with key stakeholders, SMEs, Data Stewards, Data Owners, Technology Owners & TTS DGO to drive the execution of data controls and strategic data priorities
• Drives the adoption of data governance capabilities and standards as defined by the ECDO and ensures data quality practices are managed across TTS Ops to satisfy regulatory requirements
• Coordinate, manage and drive projects related to data quality, including identifying business requirements, establishing priorities, tracking projects to completion, and evaluating results
• Ensures consistent adoption of the ECDO Data Quality SMP control
• Leads engagement in data quality / governance reviews, exams, and inquiries with Citi 2nd & 3rd LoDs and regulators representing TTS Ops
• Develops and executes influencing strategies to build & increase buy-in and business leadership support.
• Provides technical expertise, and overall expert advice (technical, functional, change management, linkage to systems redesign efforts, etc.).
• Interfaces with business, key stakeholders, champions & data quality initiatives.
• Proactively communicates with senior leadership.
• Identifies potential re-engineering and standardization opportunities for data maintenance and utilization in alignment with regulatory and management needs
• Engages senior process owners for each project, locally or globally as required.
• Defines business cases and gains stakeholder buy-in for projects.
• Educates teams in data quality tools, techniques and principles.
• Executes communication campaign to senior stakeholders across all impacted areas.
• Works with cross-business teams to ensure communication is effective and achievements are communicated in a streamlined fashion.

What we'll need from you:

• 7+ years of relevant experience in Banking, Financial Services, plus 2-3 years of Managerial experience 
• Organizational and planning skills, showing an ability to operate in a multi-geography, matrix organisation; managing and where necessary leading activities through cross-functional teams, with the discipline to track delivery of complex deliverables over multiple months.
• Excellent communication skills, including the ability to present complex concepts and strategies successfully.
• Knowledge of TTS Financial products and applications is desirable
• Proven ability to meet new challenges, assimilate new information and to influence people through maturity of approach.
• Deep subject matter expertise around e2e data flows within technology ecosystem
• Challenge long-standing assumptions and identify new ways of solving problems.
• Multi-task effectively in a high-volume environment, requiring strong organizational and follow-up skills.
• Demonstrates consistent track record of having worked as a Program or Project Manager, or working on large, strategic cross-functional projects, including the ability to delegate and follow up effectively.
• Strong business analysis competency
• Collaborates effectively by building partnerships and working well with others to meet shared objectives. Work and collaborate with broad set of stakeholders, including Operations, Product, Technology,
• Strong negotiation, influencing and stakeholder management skills across a variety of stakeholders at different levels
• Strong analytical and problem-solving skills, appreciation of the enterprise data vision
• Experience creating and executing against frameworks that improve the quality and value of data to meet regulatory commitments and enhance risk management.

What we can offer you

By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities. 

#LI-LC1

Treasury and Trade Solutions (TTS) Client Operations supports the movement of $4 Trillion per day across the globe for a variety of multi-nationals, governments and financial institutions in over 90 countries, and has established the largest proprietary transaction network in the industry. The TTS Cash Operations unit of over 6,100 professionals and 1,700 extended workforce are responsible for supporting Payments & Receivables, Cash Service, LMS & Billing, providing an unparalleled experience post-sale across Europe, the Middle East, Africa, Asia, Latin America and North America, and is focused on supporting clients locally, regionally and globally to create a consistent, industry-leading client experience, while maintaining pristine controls standards.

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Job Family Group:

Data Governance

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Job Family:

Data Governance Foundation

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Time Type:

Full time

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