Everything we do at Sunrun is driven by a determination to transform the way we power our lives. We know that starts at the individual employee level. We strive to foster an environment you can thrive in through our commitment to diversity, inclusion and belonging.

Overview

The Learning Experience team supports training strategy and content development across Sunrun. Learning Experience Designers are dedicated to specific Sunrun departments and support their learning needs. This includes onboarding, new products and processes, and department-specific initiatives.

This role is focused on supporting our sales organizations - Air (inside sales), Demand (lead gen), and Field (field sales). The Learning Experience Designer, Sales, will be responsible for content development and content management for learning resources in Current (intranet), and RunX Learning (LMS), as well as developing scripts, slide decks, and other learning content. This role will work closely with the Staff Learning Experience Designer, Sales, who is responsible for driving the learning strategy and working directly with senior stakeholders in these sales organizations.
 

The person in this role may also be asked to support additional internal LX projects.
 

Expectations and Outcomes:

• Business acumen
  Develop a high level of understanding of the sales organization, including how the organization is constructed, how it supports the customer journey, and the policies and processes.

• Content Creation
  The person in this role will assist in project managing the development of sales content and create the content themselves. A large percentage of time in this role will be dedicated to creating and updating excellent learning content, including knowledge articles, slide decks, and LMS courses. 

• Content and Knowledge Management
  Ensure content stays up to date over time and review/update existing content as new content is developed.

• Collaboration and Communication

This role will require collaboration with the Learning Experience team and the sales, as well as partnering with additional support teams.

• Plan and Measurement

This role requires regular updates and alignment on weekly and monthly priorities and tracking project completion and impact.

• Communicate
  Communicate regularly, clearly, and proactively 

• Feedback
  Seek regular feedback regarding effectiveness and opportunities for improvement

• Support Key Initiatives
  Support key business initiatives as directed by leadership within the Learning Experience team

Requirements:

• Background in solar and/or content creation; suggested 2+ years of experience

• Background in sales is recommended: suggested 1+ year

• Background in design, marketing, or creative roles is not required but is helpful

• Excellent written and verbal communication skills

• Effective verbal communication; possess the ability to challenge thoughts in a collaborative and curious way

• Ability to quickly understand complexity and organize and explain it in a clear and concise way

• A growth mindset

• Ability to project manage 

• Growth mindset

• Self-motivated problem solver and learner

• Handles change well, is adaptable, and energized by challenges

• Strong technical/computer skills (Docs, Slides, Sheets, basic content creation abilities in SaaS tools, Adobe Suite note required but helpful)

• Access to a reliable, high-speed internet connection

• Able to travel periodically (approximately 2-4 times per year)

Recruiter:

Laura Morgan ([email protected])

Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to acts, such as The Equal Pay Transparency Act. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation listed. Candidates in locations outside this local area may have a different  starting salary range for this opportunity which may be higher or lower.  Please speak with your recruiter to learn more.

Starting salary/wage for this opportunity:

$51,552.11 to $68,736.15

Other rewards may include annual bonus eligibility, which is based on company and individual performance, short and long term incentives, and program-specific awards.  Sunrun provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and paid time off (PTO). A candidate’s salary history will not be used in compensation decisions. 

This description sets forth the general nature and level of the qualifications and duties required of employees in this job classification, as well as some of the essential functions of this role.  It is not designed to be a comprehensive inventory of all essential duties and qualifications.  If you have a disability or special need that may require reasonable accommodation in order to participate in the hiring process or to perform this role if you are offered employment, please let us know by contacting us at [email protected].

Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity, Inclusion & Belonging drives our ability to build diverse teams and develop inclusive work environments. At Sunrun, we believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth. We are committed to equal employment opportunities without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, pregnancy or any other basis protected by law. We also consider qualified applicants with criminal convictions, consistent with applicable federal, state and local law.