Project Role : Operations Engineer
Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement.
Must have skills : Vmware Virtualization Administration
Good to have skills : NA
Minimum
3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Operations Engineer, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. A typical day involves collaborating with team members to ensure system reliability, monitoring performance metrics, and addressing any issues that arise in a timely manner. You will engage in problem-solving discussions and contribute to the continuous improvement of operational processes, ensuring that all services meet the established standards and expectations.
Roles & Responsibilities:
• Plan and implement medium to high risk changes on high profile production Vmware systems
• Analyze and assess the impact and risk of low to medium risk changes on high profile production Vmware systems.
• Resolve difficult/complex incidents affecting the operation/availability of high profile production Vms & ESX/ESXi.
• Basic knowledge of Linux commands to analyze Memory, CPU, Disk, Network and Vmware owned processes.
• Patch-upgrade-Vmtools install.
• Manage and Support virtual infra along with vendors & clients.
• Resource allocation / modification of VMs.
• Vulnablity remidiations.
• Managing Dell VRTX.
• Good to have knowledge on CloudLink/KMS.
• Manage data recovery (physical / user data).
• Analyze system performance indicators and recommend improvement actions through OEM
• Review the problem management register and implement actions.
• Co-ordinate with vendor for urgent support needs through support-channels like metalink.
• Make pro-active suggestions for service improvements.
• Should contribute on Automation activities.
• Need have understanding vXRAIL-vROPS.
• Must have knowledge on migrations.
• Must have knowledge on SRM.
• Must have knowledge on permissions.
• Must have knowledge on solving backup failure issues.
Professional & Technical Skills:
• Good verbal and written communication skills to connect with customers at varying levels of the organization.
• Ability to operate independently and make decisions with little direct supervision
• Flexible to work in 24/7 shift
• Must be a team player
• Must be capable to upscale and take initiative to deliver the task independently.
• Must be open to learn and and work on new technologies.
• Proficient knowledge in Virtual Infrastructure
• Performing ESXi upgradation/vCenter patching.
• DR expericence via SRM.
• Must have knowledge on migrations.
• Must have knowledge on SRM.
• Must have knowledge on permissions.
• Must have knowledge on solving backup failure issues.
• Managing Dell VRTX.
• Problem management.
• vSphere.
• Vmware products.
• Capacity to handle vendor technical troubleshooting calls.
• Managing physical devices.
• VMC on AWS.
• NSX - NSX-T.
Additional Information:
1. Bachelor’s degree
2. Prefered to have VMware certification on Virtualziation management
3. AWS Associate level certification.
4. A 15 years full time education is required.
15 years full time education
About Accenture
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