Global Reconciliation Utility (GRU) provides a streamlined operating model that delivers a scalable and controlled service offering, supporting reconciliations across the Operations balance sheet globally. GRU supports products across variety of lines of business, such as, Services (Security Services, and Trade and Treasury), Markets, Lending, Private Bank, Wealth. While GRU provides robust ongoing reconciliation controls, it also drives Continuous Improvement across Manual Touch Points (MTPs), Change Management across automation, and provides Completeness Control for Enterprise-wide bank cash balance sheet. As part of Citi’s wider simplification strategy to gain agility to adapt to the accelerating pace of change across the industry and Citi’s businesses, Citi is moving to a single Strategic Ledger platform. This will provide single source of books and records, and streamlined Finance processing and controls.

The successful candidate will be part of the GRU’s Strategic Ledger Implementation team. The team is responsible to perform end-to-end impact assessment of Strategic Ledger migration on the reconciliations, and to ensure Strategic Ledger provides all the required data without compromising reconciliations downstream. As such, this will require review of reconciliations landscape across operations Lines of Business (LOB), and coordination and partnership with stakeholders to design and map end-to-end processes and flows of transactions/events/journals to ensure appropriate impact assessment is completed. This entails close partnership with Change Management, Finance, and other Balance Sheet and Control teams. Post impact assessment, one will have to provide requirements to the Strategic Ledger Program (SLP) to ensure reconciliations don’t lose any critical data points, integrity, and subsequently there’s no increase in Manual Touch Points (MTP). Once in the implementation stage, participate in the working groups, testing, analysis and ultimately successful migration.

The candidate is a professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Developed communication and diplomacy skills are required to guide and influence others, in particular colleagues in other areas. They provide advice and counsel related to the technology or operations of the business. Their work impacts an entire area, which eventually affects the overall performance and effectiveness of the organization.

Responsibilities:

• Perform impact assessment of the Finance’s Strategic Ledger migration on reconciliations and associated Balance Sheet and Control functions (such as, balance sheet completeness controls and Balance Sheet Exception Reporting (BSER).
• Partner with GRU’s stakeholders across Operations and Finance, among others.
• Perform data analysis ensuring completeness of the impacted scope.
• Map out process/transaction flows end-to-end with the migration impact assessment as the target.
• Work closely with reconciliation production support (i.e., Run The Bank) teams to ensure all requirements are captured and met to ensure reconciliations maintain their integrity.
• Prepare and document requirements, communicate them to Strategic Ledger Program for incorporation. Ensure requirements are met or an acceptable alternative is in place.
• Oversee and participate in testing of the implementation.
• Track and report progress updates and ensure clear and concise metrics are prepared and communicated to management internally and externally. Oversee appropriate reporting is prepared associated with escalations and status updates on different frequency basis.
• Ensure issues are reported, profiled, and escalated appropriately.
• Manage project milestones with the associated business goals. Organize tasks and deliverables accordingly.
• Act as a Subject Matter Expert (SME) representative of reconciliations and provide guidance and support to the respective stakeholders and the team internally.
• Participate, contribute and drive strategic efforts of the team to drive improvements and reduction of Manual Touch Points in the processes.
• Work closely with Technology team to ensure any enhancements and/or fixes are appropriately submitted, tested, and released. Apply comprehensive understanding of reconciliations while partnering with reconciliations teams.
• Responsible for detailed analysis of issues and validation with proactive approach to coordinate resolution.
• Apply knowledge of reconciliations and balance sheet substantiation process to suggest any resolution steps where applicable.
• Influence decisions through advice, counsel and/or facilitating services to others in area of specialization.
• Apply creative thinking, subject matter expertise and problem solution skills to re-mediate discrepancies by working individually, with the team or by partnering with other teams.
• Understand how areas collectively integrate with each other.
• Directly affects the business by influencing strategic functional decisions through advice, counsel or provided services.
• Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy.
• Stay abreast of developments within the function and consider its implications for own job and the broader business strategy.
• Acknowledge Citi’s principles and values of organizational culture and apply them in everyday work activities
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
• Any other duties as required to meet business needs.

Qualifications:

• 6-10 years of experience
• Strong understanding (Subject Matter Expertise) of reconciliations and ledger/balance sheet processes is required
• Business analysis skillset is important
• Experience in ledger migration efforts in particular is beneficial
• Experience and understanding of end-to-end flows across settlement processes within operations functions is very beneficial or ability to visualize it on a page
• Project management skills are beneficial
• Strong Microsoft Excel and PowerPoint skills are required
• Ability to consistently work to a high level of accuracy is crucial
• Strong analytical skills with the ability to recognize key issues / implications and to escalate in a timely manner are critical
• Experience in Change Management or equivalent functions
• Self-motivated and proactive with strong organizational and time management skills
• Strong verbal and written communication skills are critical - strong interpersonal skills are critical, ability to communicate effectively with all levels of staff, ability to influence across teams and levels

Education:

Bachelor’s/University degree, Master’s degree preferred

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Job Family Group:

Operations - Core

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Job Family:

Operations Project Management

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Time Type:

Full time

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Primary Location:

Jersey City New Jersey United States

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Primary Location Full Time Salary Range:

$142,320.00 - $213,480.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Dec 26, 2024

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Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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