Team/Job Overview
WMG is looking for a Technical Program Manager (TPM) who owns the planning and execution of programs across engineering, product, design, and business. This position sits within the artist and fan engagement segment of the business. You will be helping drive new and innovative ways to foster stronger relationships between WMG artists and the fans who listen to their music.
Responsibilities:
- Collaborating with engineering, product management, UX design, cybersecurity, and vendors to define requirements, set priorities, and establish scope
- Developing and owning a communication strategy to proactively communicate program status, issues, and risks to stakeholders and leadership. Driving projects to completion, with clear, measurable impact to the business.
- Owning processes such as the annual and quarterly OKR planning process. Ensuring that all product teams are driving toward measurable goals. Identifying roadblocks and reporting status back to leadership.
- Managing cross-functional dependencies, risks, and changes effectively by optimizing scope, schedule, and resources accordingly.
- Driving internal and external process improvements across multiple teams and functions including reducing the manual efforts through automation.
- Driving the team to stay on plan and within budget
- Tracking issues and aggressively working with the team to close issues.
Requirements:
- You have an undergraduate or master’s degree in Computer Science
- Strong understanding of the software development lifecycle.
- Experience with shipping consumer facing software.
- Ability to work with peers and stakeholders to develop a strategic roadmap that contributes towards company wide objectives.
- Able to identify, communicate, and mitigate technical and non-technical project risks
- Strong written and verbal skills, and can develop effective and efficient organizational mechanisms.
- Is able to develop and implement metrics and KPIs to measure success of a program or project.
Preferred Qualifications:
- 6+ years of experience in a technical role.
- Has shipped iOS applications and understands best practices for deployments and releases.
- Has effectively run an operational excellence and/or incident management program for heavy traffic software applications.