DE029572-HR Service Delivery Specialist

Posted:
11/3/2025, 12:19:59 PM

Location(s):
Taguig, Metro Manila, Philippines ⋅ Metro Manila, Philippines

Experience Level(s):
Senior

Field(s):
People & HR

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: HR Service Delivery Specialist WORK SETUP: Hybrid OVERALL PURPOSE: The primary purpose of Payroll Processing is to execute pay on time and accurately each pay run for both inhouse and outsourced team, with the correct deductions and necessary withholdings including maintaining the employees' hours and payments, calculating commissions and bonuses, and print payroll. RESPONSIBILITIES: • Act as Team Lead to spend 90% of time on supervisory activities and 10% of time on processing inhouse payroll transactions • Act as the escalation point and backup to the Associate Manager and other team leads • Together with other leads, identify opportunities for improvement • Conduct monthly coaching and performance feedback to direct reports • End-to-end accountability for processes and transactions • Scope of responsibilities include overseeing: o Produce and Distribute Pay to employees’ bank accounts o Conduct Audit Activities o Produce General Ledger Feed o Payroll Reporting o Distribute vendor / government data as required o Post Payrun activities o Calculate Gross to Net • Be responsible for ensuring Service Delivery to the client, balancing staffing requirements with operational efficiencies and financial goals • Be responsible for conducting QA and informally oversee the CL 10-12’s in terms of QA OTHERS: Project Shift Schedule: Morning Shift Project Rest Day: Weekends Off Project/Team Location: Taguig, Uptown Bonifacio Tower 3

SKILLS AND QUALIFICATIONS: • With at least 5 years relevant experience; 3 years supervisory • Payroll and SAP experience are required

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement


We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing