About us

We're a not-for-profit organisation on a mission to transform ourselves and empower New Zealanders to live their healthiest lives.
 

With almost a million members in our care, we are New Zealand's leading health insurer.

We have an unstoppable focus, delivering outstanding experiences to our members in their time of need. This is an exciting time to be part of our journey and in return for your extraordinary talent, we'll provide a high performing values-based team environment where people are at our heart.

About the role

As a Risk Partner, you’ll work alongside the business to ensure that it is conducted in a compliant manner within regulatory requirements and that the business complies with the spirit and requirements of the policies to which it is committed. This accountability includes partnering with the business to minimise compliance risk, operational risk, product & advice risk, conduct risk and reputational risk.

You’ll engage with your portfolio to establish, maintain and continuously improve risk management capabilities and identify emerging risks and inform them on external factors, to assist with maturing the Risk Management practices.

You’ll have the opportunity to do a variety of work across all business areas, but you’ll have a particular focus on supporting the business areas of Customer Growth (Sales & Marketing)

About you:

• 7+ years of operational risk management experience at a senior level 

• Experience across multiple financial services business  

• Experience in embedding Risk Management and Compliance practices

• Experienced in the Health and/or Life Insurance Industry specifically in Advisory, Distribution, Product and Marketing areas of the business.

• Data analysis, visual reporting and governance / assurance report writing skills

• Change management experience in agile environments

• Confidence in constructive challenge and able to lead and influence decisions when required

• Pivots effectively across wide subject matter, can deal with ambiguity and different perspectives

• Strong issue diagnosis / root cause / problem solving skills

• Practical understanding of the regulatory, compliance and legal environment Southern Cross is exposed to and in particular, regulatory requirements in the Sales, Distribution and Product development and management areas of business.

• Superb communication skills and can effectively convey messages with varied audiences using different methods

• Demonstrated ability to quickly develop and maintain strong collaborative relationships, to influence and engage with a number of stakeholders to achieve business objectives

Ngākau nui. Āhurutanga. Tikanga.   

Join a proud diverse team, that's always there, always real, always true. If you thrive in a caring, honest and open culture, we think you’ll love working with us.   

We know that it is our team’s culture and wellbeing that will drive us forward. That’s why we prioritise not only professional development opportunities but opportunities to thrive personally, too. We offer exceptional work/life balance and our employees are encouraged to – and rewarded for – living well.    

Southern Cross employee benefits include:   

• Five days of wellbeing leave per year

• Health insurance for you and your immediate whānau   

• Life insurance cover and discounts on pet and travel insurance    

• Extra parental leave benefits and financial wellbeing support    

• Participate in our wellbeing programme.    

That’s not all. Need more time volunteer or support your whānau? You’ll have the opportunity to purchase flexi leave. Each year, you will also get to take part in a volunteer day, to contribute to a cause or community with your team.    

Our commitment to LGBTQIA+ and minority communities is reflected in our culture, and we run a regular Diversity and Inclusion Forum to help ensure this continues to flourish. 

If you share our commitment and passion, then apply now!