POSITION: Suite Attendant

DEPARTMENT: Suites  

REPORTS TO: Suites Manager

FLSA STATUS: Part-Time

LOCATION: Yankee Stadium

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

THE ROLE
The Suite Attendant is responsible for providing high quality customer service during all events, to achieve customer satisfaction and accurate accounting of all transactions, including inventory.

ESSENTIAL FUNCTIONS

• Sets up each assigned suite as needed for the event.
• Will greet and service each guest with the upmost highest level of custom service.
• Enforce all liquor laws, rules and regulations which apply to ASM Global operations.
• Verify and account for all food and beverage inventory.
• Maintain proper sanitation of work area.
• Follow proper safety practices in the work area.

• Prepares guest orders accurately and promptly.
• Receives and handles or credit card transactions accurately and promptly.
• Requests identification for every guest purchasing alcohol.
• Performs other related duties as assigned by the Suites & Catering Manager or Director of Premium.
• Practice safe work habits and complete company and venue safety and general compliance training. 
• Maintain a pleasant and collaborative attitude towards customers, co-workers, and management. 
• Adheres to the Legends Global and venue company policies. 
• Complete other duties as assigned by management.
• Available to work none-traditional hours (Nights, Weekends & Holidays)

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Must be at least 18 years of age.
• Must have ability to take directions and effectively perform all job duties.
• Must have sufficient math ability to accurately count and handle money.
• Must have basic working knowledge of cash register and cash handling procedures.
• Must speak, read and understand English well enough to converse with customers, supervisors, and employees.
• Must be able to stand and walk for long periods of time and/or the duration of each shift.
• Positive, customer service oriented attitude at all times.
• Strong knowledge of sanitary practices.
• Maintains proper grooming and dress code standards.
• Work ethic encourages strong urgency and quality in a team environment.
• Ability to work with other staff members in the facility.
• Ability to undertake and complete multiple tasks as assigned.
• Attention to detail is a must.
• Knowledge of menu items and suite packages with ability to up-sale items as needed.
• Ability to up-sale menu items.
• Must be able to carry and lift 30 lbs. on a regular basis.
• Must have at least 1-year food serving experience.
• Strong attention to detail. 
• Able to demonstrate flexibility and quickly adapt to changes.
• Ability to be self-motivated and work independently and work well as a team player.
• Ability to work in a fast-paced environment.

COMPENSATION

Hourly Rate of $12.30/hour plus tips.

WORKING CONDITIONS

Location: On Site – Yankee Stadium Bronx, NY

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.