3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter.

Job Description:

Collaborate with innovative 3Mers around the world

As POS Data Acquisition Quality Analyst you will play a key role for supporting the rest of POS Quality Team with ensuring file submission, tracking and follow up with customers. In this role you will be able to track and connect with other team members to make sure all data is complete, accurate and on-time. You will work directly with POS/CB leadership and channel partners in a closely manner. Your main goal is to ensure received data is compliant and work with channel partners in a proactive manner to prevent from submitting non-compliant point of sale data.

Main challenges (it is recommended to be brief, develop no more than 4 bullet points)

The impact you will make in this role

• You will support on missing data follow-ups
• You will monitor Pre-Conditioning Quality checks – SISO
• You will support Quality Specialists on missing files / data
• You will lead proactive data analysis to identify possible errors (once posted)
• You will lead proactive contact with the customer in case data needs corrections for future submissions
• You will focus in main channel partners to prevent quality issues

Qualifications (it is recommended to be brief, consider a maximum of 5 topics)

Your Skills and Expertise 

To set you up for success in this role from day one, 3M is looking for candidates who must have the following qualifications: 

• Bachelor’s degree in Business Administration, Industrial Engineering, Marketing, Sales or related/ or in case of not having the degree 3+ years of equivalent experience
• 2+ years of experience on SAP/Vistex, MS Excel, MS Power Point, pivot tables, and formulas is required
• Minimum of one (1) year of experience working with managing direct relationship with distributors and working cross-functionally is required
• Strong organizational, analytical and time management skills
• Ability to effectively manage high volume of work in a monthly basis
• Must have excellent oral and written communication skills
• High level of accuracy and attention to detail
• Demonstrated ability to learn and apply systems knowledge
• Proven improvement projects outside of technical application
• Strong leadership experience and ability to influence others

Additional qualifications that could help you succeed even further in this role include: 

• Two (2) years of experience within a Customer Operations role
• Existing knowledge of Point of Sale and Chargeback claims processing
• Experience utilizing LEAN processes
• Green Belt trained

Work location:

• Work Location: This role follows an on-site working model, requiring the employee to work at least four days a week at the GSC Costa Rica office
• Travel: May include up to 0%
• Relocation: May not be authorized

Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M.

Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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