Posted:
8/19/2024, 7:01:44 PM
Location(s):
Manila, Metro Manila, Philippines ⋅ Metro Manila, Philippines
Experience Level(s):
Senior
Field(s):
IT & Security ⋅ Software Engineering
API Support
Important Information
Experience: at least 5 years of experience in service/application support
Job Mode: Contract
Work Mode: Work from home, Hybrid (US Shift)
Job Summary
Being part of this team, you will provide support to API, WSB and B2Bi applications. Ensuring system is up all the time.
Your work is essential to ensure API, WSB and B2Bi integrations running in the supported application is successful and processing well.
You will be interacting with our Business Users, developers, and backend/frontend teams that is connected to and from the application.
Responsibilities and Duties
• Support our application platform, ensuring it's up and running all the time
• Participate in maintenance or upgrade activities to keep up with operational requirement in running the service/application
• Provide resolution to incidents related to service usage that impacts business users/ partners
• Implement integration into production to supported services (API, B2Bi and WSB)
• Participate on technical reviews for any new project that will be implemented in production environment
Qualifications and Skills
About Encora
Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.
At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
Website: https://encora.com/
Headquarter Location: Scottsdale, Arizona, United States
Employee Count: 10001+
Year Founded: 2003
IPO Status: Private
Last Funding Type: Private Equity
Industries: Big Data ⋅ Cloud Computing ⋅ Software