Company Description:
We are creating the future of brain-computer interfaces: building devices now that have the potential to help people with paralysis regain mobility and independence and invent new technologies that could expand our abilities, our community, and our world.
Team Description:
For Neuralink's Information Technology team, the corporate environment is production. It is where our groundbreaking research and development takes place and hosts our assembly lines, neural recording training and processing, and many other functions. The team builds critical systems and processes that safely accelerate our progress along the company's critical path.
Job Description and Responsibilities:
IT Systems Engineers set the bar for technical leadership and customer service at Neuralink and help identify the most impactful projects to prioritize the team's roadmap. They regularly span the entire work environment stack, from the physical hardware the company runs on to the custom tooling built to facilitate neural recordings and scalable cloud services powering many of our critical functions.
Neuralink has a diverse user base, from highly technically proficient engineers to non-technical scientists and doctors. Still, they all need solid systems, rugged networking, and bullet-proof software to do their jobs. IT Systems Engineers thrive by proactively finding opportunities for impact and collaborating to accomplish amazing things. The job responsibilities will include:
- Identifying, building, and deploying open-source, off-the-shelf, or custom-built systems and policies that meet our demanding requirements
- Monitoring, maintaining, and optimizing the performance and security of all IT systems, including servers, networks, cloud infrastructure, and applications
- Providing expert technical support to end-users as part of a tier-1 rotation
- Providing mentorship to team members and operating as a tier-2/3 support resource for challenging technical issues
- Ensuring compliance with data protection regulations and internal security policies by implementing robust security measures and conducting regular audits
- Creating and maintaining comprehensive documentation for systems, processes, and procedures to support knowledge sharing and business continuity
Required Qualifications:
- Systems administration expertise on Linux, macOS, and/or Windows
- Firm grasp of networking protocols such as TCP/IP, UDP, ARP, DNS, DHCP, and PXE
- Strong understanding of on-prem networking solutions and cloud provider networking technologies, such as VPCs, IPsec VPNs, Wireguard, and IAM security policies
- Expertise in procuring and maintaining physical computer infrastructure
- Flexibility to partner with many teams at Neuralink to design business processes, such as the manufacturing and Animal Care teams
- Empathetic and patient, especially when collaborating with non-technical colleagues or mentoring teammates
- Ability to solve immediate problems while designing and prioritizing systemic solutions
Preferred Qualifications:
- Expertise in designing and scaling large-scale data storage solutions that meet stringent latency, durability, and availability guarantees
- Can develop tooling and automation with at least one of POSIX sh, Bash, Python, or another programming language for tasks such as end-user asset management or provisioning
- Ability to design comprehensive security policies and best practices and implement them in day-to-day business operations
- Working knowledge of major cryptographic protocols and authentication schemes such as TLS, X.509, 802.1x, U2F, SAML, and WebAuthn
- Experience using IaC tools, CI/CD, and modern cloud-native tooling, such as Terraform, Docker, Packer, Ansible, Cloud-Init, Git, Helm, and GitLab CI
- Experience administering SaaS applications like Microsoft Entra, Google Workspace, and Slack
For Full-Time Employees, your compensation package will include two major components: salary and equity. Guidance on salary for this role will be determined according to the level at which you enter the organization, with the ability to gain more over time as you contribute. In addition, Full-Time Employees are eligible for the following benefits listed below.
What We Offer:
- An opportunity to change the world and work with some of the smartest and most talented experts from different fields
- Growth potential; we rapidly advance team members who have an outsized impact
- Excellent medical, dental, and vision insurance through a PPO plan
- Paid holidays
- Commuter benefits
- Meals provided
- Equity + 401(k) plan *Temporary Employees & Interns excluded
- Parental leave *Temporary Employees & Interns excluded
- Flexible time off *Temporary Employees & Interns excluded
Multiple studies have found that a higher percentage of women and BIPOC candidates won't apply if they don't meet every listed qualification. Neuralink values candidates of all backgrounds. If you find yourself excited by our mission but you don't check every box in the description, we encourage you to apply anyway!
Neuralink provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, gender, national origin, age, disability, marital status, military status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.
If you need a reasonable accommodation at any point in the interview process, please let us know. Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in those processes. Examples of reasonable accommodations include but are not limited to:
- Documents in alternate formats or read aloud to you
- Having interviews in an accessible location
- Being accompanied by a service dog
- Having a sign language interpreter present for the interview