Job Description

We are looking for a Benefits Analyst 1 who will support our Healthy Wallet programs and processes to help Nordstrom deliver a seamless, trusted benefits experience for all employees.

This role requires a strong commitment to delivering exceptional service by identifying gaps in team capabilities and taking proactive steps to address them. You’ll gather and analyze relevant data to understand emerging needs, align processes with the customer journey, and ensure consistent, high-quality support across benefit programs. Clear, concise communication and a focus on continuous improvement are essential to success in this role.

A day in the life...

• Effectively partners and collaborates with cross functional teams, including benefit plan owners, payroll, and HRIS.

• Provides operational and administrative support for Nordstrom retirement plans, including ownership of vendor billing, contribution and loan repayment funding, reconciliation support and error correction, audits, participant fee allocations and other ongoing plan administration activities.

• Supports compliance related projects by ensuring adherence to established repeatable regulatory and policy requirements through consistent execution of standardized processes and controls. Ensures documents are current and accurately reflect plan rules

• Supports surveys and benchmarking for the Nordstrom retirement plans as well as other periodic benefits surveys

• Provides operational support for commuter benefits, including vendor coordination, billing reconciliation, eligibility support, and issue resolution to ensure a smooth employee experience.

• Manages the Nordstrom Adoption Assistance Program including maintenance of policy and other program documentation, support of employee escalations and supports communications, as needed.

• Supports the Nordstrom Employee Relief Fund and Nordstrom Disaster Relief Fund including program strategy and recommendations, policies and forms, benchmarking and metrics, as well as day-to-day application reviews and other operational activities.

• Raises trends and complex escalations to appropriate plan/program owners

• Provide administrative support, such as maintaining and filing benefits documents and escalations and back-up for other benefits functions and projects as needed

• Reporting and tracking of various benefits programs, projects, and initiatives

You own this if you have...

• 2+ years of experience in human resources, benefit administration, payroll, compensation, trust accounting or related field

• Experience managing projects or programs of moderate to medium complexity

• Effective collaboration skills, including establishing and maintaining effective working relationships at all levels of the organization and with external vendor partners

• Effective time management and organization skills enabling ability to deliver on multiple competing priorities

• Strong analytic and problem-solving skills

• Ability to work independently in a team environment

• Strong interpersonal, verbal, and written communication skills including the ability to deliver presentations

• Bachelor’s degree in a related field preferred

Location:

This is a hybrid role requiring the selected candidate to work onsite four (4) days per week and live within a commutable distance of our corporate offices in downtown Seattle, WA

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away

• Life Insurance and Disability

• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. 

Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines.

© 2022 Nordstrom, Inc  

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

Nordstrom keeps job postings open for at least one day after the posting date.

Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. 
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_15_Full_Time_ES-US.pdf