Location:

Reynosa, Tamaulipas, Mexico

Job ID:

R0102415

Date Posted:

2025-10-15

Company Name:

HITACHI ENERGY MEXICO, S.A. DE C.V.

Profession (Job Category):

IT, Telecom & Internet

Job Schedule: 

Full time

Remote:

No

Job Description:

The Opportunity

Are you passionate about technology and ready to make a real impact in a fast-paced manufacturing environment? Join Hitachi Energy Transformers in Reynosa, Mexico, as a Factory IT/OT Support Specialist and become a key player in driving digital transformation on the Production/shop floor. This is your chance to work with cutting-edge systems, support critical infrastructure, and contribute to a safer, smarter, and more connected factory.

In this role, you’ll be part of a collaborative team that values innovation, continuous improvement, and proactive problem-solving. You’ll support both office and operational technology systems, ensuring seamless performance and cybersecurity resilience. If you're looking for a role where your technical expertise directly supports production excellence, this is the opportunity for you.

Schedule: Dayshift | Monday–Thursday | 6:30 AM–6:30 PM

How You’ll Make an Impact

• Provide hands-on support for IT equipment, software, and collaboration tools across the site

• Deliver onsite support for factory-managed IT/OT assets

• Execute cybersecurity tasks for OT systems and respond to incidents

• Maintain and support kiosks, printers, scanners, CCTV, badging systems, and vendor machines

• Identify and monitor critical assets requiring protection

• Install and configure security patches and remediation measures

• Collaborate with vendors to ensure secure and optimized systems

• Report abnormal OT system behavior and escalate security events

• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your Background

• Formal education or apprenticeship in IT from an accredited institution

• Minimum 5 years of professional IT support experience

• Fluent in both Spanish and English

• Proactive, solution-oriented, and able to work independently

• Familiarity with ServiceNow, MS Office 365, Windows, iOS, Production equipment communications and asset management tools

• ITIL 4 and Lean Six Sigma certification preferred

More About Us

• At Hitachi Energy, we foster a culture of innovation, inclusion, and continuous learning

• You’ll have opportunities to grow your career through global collaboration and development programs

• Be part of a purpose-driven organization shaping the future of sustainable energy

Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.

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