Join us as a Technical Business Analyst, ISM & Remediation Operations, Shared Services 

• Take on a critical role supporting the bank to achieve customer advocacy by eliciting and understanding the internal and external customer needs 

• You'll be working in a vibrant, forward-looking team and helping us to shape the future of our business 

• It’s a great chance to hit the ground running, take advantage of our development opportunities, and advance your career 

What you'll do 

In your new role, you’ll be producing business requirements to inform future state design, supporting teams in understanding the requirements and their linkages to the overall domain strategy. In the course of your work, we’ll also look to you to build, manage and maintain a positive working relationship with stakeholders and third-party suppliers across multiple franchises and functions. 

You’ll also be: 

• Capturing, validating and documenting business and system requirements and making sure that they’re in line with key strategic principles 

• Interacting with customers, key stakeholders and the team to obtain and document functional and non-functional needs 

• Analysing existing system documentation to summarise existing system functionality as it relates to the work at hand 

• Supporting the identification of team priorities based upon feedback from the customers, key stakeholders and the team 

• Working with project stakeholders to gather requirements and support with the design activity 

• Working with the bank technology on the design and build of technical solutions 

The skills you'll need 

We’re looking for a capable communicator, who is proficient in understanding and communicating technical concepts, such as databases, software architecture, system integration and the software development life cycle. Additionally, you’ll have an analytical mindset, with the ability to analyse and interpret data to derive insights and better inform decision making along with strong organisational skills and the ability to prioritise your work. 

You’ll also need:  

• Experience of applying business analysis tools and techniques 

• A good understanding of Agile values, principles and methodologies with experience of working within an Agile environment 

• Good communication skills, with the ability to communicate complex technical concepts clearly to your peers and management level colleagues 

• Good collaboration and stakeholder management skills 

• To hold an appropriate Agile, Scrum or BA qualification or certification