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Job Purpose

The Manager, Compliance, Suitability is responsible for the oversight, implementation, and monitoring of policies and procedures associated with Jackson's Suitability and Best Interest Program. The Manager ensures the Company's compliance with regulatory requirements and corporate compliance initiatives and provides support for Jackson's Compliance Program. The Manager, Compliance, Suitability completes assigned tasks, oversees their direct reports' responsibilities, leads and participates in various projects, and provides training and education for associates as requested by management.

Essential Responsibilities

• Manages a team of Compliance associates; responsible for performance management and development of direct reports.
• Oversees suitability and best interest reviews completed by Compliance Analysts and/or Consultants to ensure compliance with relevant financial industry regulations.
• Oversees surveillance-related monitoring to ensure financial professional and firm compliance with suitability and best interest standards.
• Communicates review outcomes with firms and financial professionals.
• Escalates instances of non-compliance.
• Monitors the effectiveness of the suitability program, including the development of and dissemination of reports demonstrating the program’s effectiveness.
• Responds to questions from various internal stakeholders and provides guidance.
• Responds to inquiries from internal or external stakeholders about regulatory requirements.
• Remains current on relevant suitability and best interest regulatory matters.
• Directs one or more processes and manages cross-functional projects/initiatives (i.e. Compliance Plan activities); identifies relevant connections and areas of opportunity within the broader compliance function and designs solutions.
• Demonstrates superior characteristics in terms of quality work product, dependability, attitude, and overall willingness to contribute to team goals.
• Acts as a Subject Matter Expert and may train other associates.
• Attends stakeholder meetings and other regular touchpoints with Jackson departments as a representative of Compliance; may act as decision-maker for delegated areas.
• Supports management in the implementation of the Compliance Program; independently recommends and implements continuous improvement of the suitability and best interest program in response to industry and regulatory developments.
• Participates in regular meetings with the Compliance management team.
• Assists with reporting, as required, to department and senior management and board/committees.
• Manages technological improvements and upskilling within team.
• Attends industry meetings and assists with implementing industry’s best practices.
• Presents on compliance topics and/or provides training to internal stakeholders.

Other Duties

• Performs other duties and/or projects as assigned.

Knowledge, Skills and Abilities

• Ability to read and interpret rules and regulations applicable to Jackson, including state and federal regulations.
• Strong knowledge of relevant laws and regulations.
• Excellent knowledge of annuity and insurance products, including Jackson’s products.
• Excellent project management skills.
• Excellent organization and time management skills.
• Excellent written and verbal communication skills with an ability to effectively communicate complex information to both internal and external parties at a variety of organizational levels.
• Ability to establish and maintain effective working relationships with superiors, colleagues, and external contacts.
• Ability to work independently and make decisions with limited supervision.
• Must demonstrate flexibility and a willingness to embrace change with an ability to adapt to a continually evolving environment.
• Strong knowledge of Microsoft Office tools (Word, Excel, PowerPoint, Access).
• Ability to work effectively in a team environment.
• Strong ability to manage conflict.
• Ability to maintain a high degree of confidentiality and professionalism.
• Ability to effectively analyze and resolve problems independently and exhibit good judgment in escalating to management as needed.
• Ability to weigh the pros and cons of options against an established risk tolerance.
• Ability to use software and information technology to collect, organize, retrieve, maintain, and disseminate information; demonstrates utilization of technology in new or complex ways to perform team functions.

Qualifications

• Bachelor's Degree required.

• 5+ years of relevant professional experience (insurance, financial services, compliance, legal, etc.) required.

• Prior management experience required.

• Securities Industry Essentials (SIE) required.

• FINRA Series 6 or 7 required.

• FINRA Series 24 or 26 required. If required registration is not held by the applicant, the individual will have 90 days to obtain the required registration but will be limited in job function until complete registration is obtained.

Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.