Account Director – Strategic Accounts

Posted:
11/12/2024, 6:37:36 AM

Location(s):
Toronto, Ontario, Canada ⋅ Ontario, Canada

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Business & Strategy ⋅ Sales & Account Management

Workplace Type:
Hybrid

TRADER Corporation is a trusted Canadian leader in online media, dealer and lender services. The company is comprised of AutoTrader.ca, AutoSync and Dealertrack Canada. AutoTrader.ca (AutoHebdo.net in Quebec) offers the largest inventory of new cars and used cars in Canada, receiving over 25 million monthly visits to its marketplace. With over 3,500 subscribers and counting, AutoSync is the largest and fastest growing dealer and OEM software provider in Canada. The platform's suite of connected automotive software solutions brings advertising, conversion and operational support together, synchronizing the entire retail process. AutoSync's diverse range of offerings includes: vAuto, EasyDeal, xtime, Motoinsight, Activix, TAdvantage and TRFFK. Dealertrack is Canada’s largest automotive financing portal, enhancing efficiency and profitability for all major segments of the automotive, marine, recreational vehicle, motorcycle and powersport retail industries. Over 6.5 million credit applications are submitted via the Dealertrack Canada portal each year. Collateral Management is a national, end-to-end, managed technology solution that offers industry insight and multi-channel collection strategies to maximize funds recovered. Collateral Management helps you remain compliant in all jurisdictions, alleviating your exposure to reputational and financial risks. Visit tradercorporation.com to learn more..

About Us
AutoSync, a division of Trader Corporation, is dedicated to helping dealers deliver the car-buying journey their clients crave. Our suite of innovative software solutions—including vAuto, Xtime, Activix, TRFFK, TAdvantage, Easy Deal, Motoinsight and Matador—empowers dealerships to transform the customer experience from start to finish.
CREATE EXPERIENCES
We meticulously design interactions that resonate with dealership's customers, ensuring each moment is memorable and distinctive.
INNOVATE EXPERIENCES
With forward-thinking strategies, we pioneer new ways for customers to engage, pushing the boundaries of traditional automotive experiences.
ELEVATE EXPERIENCES
By prioritizing excellence in every interaction, we set a new standard of service, elevating each dealership’s customer journey to surpass expectations.
PERSONALIZE EXPERIENCES
Leveraging data-driven insights and a customer-centric approach, we tailor solutions to meet the unique needs and preferences of each dealership’s clients, ensuring satisfaction at every touchpoint.
 
Position Overview
The Strategic Account Director is a vital role responsible for driving sales growth within an assigned territory, managing relationships with strategic dealer groups, and ensuring customer retention. You will act as a trusted advisor, providing expert insights on dealership operations and AutoSync's suite of products to deliver exceptional value to our clients.
 
Key Responsibilities:

- Sales Growth: Develop and implement strategies to achieve and exceed sales targets within your territory.
Account Management: Build and maintain strong relationships with strategic dealer groups to maximize engagement and retention.
- Stakeholder Collaboration: Work closely with internal teams (e.g., Account Executive, performance management, customer success) and external stakeholders to support sales initiatives and ensure customer satisfaction.
Presentations and Proposals: Deliver presentations, proposals, and product demonstrations tailored to client needs.
- Customer Success: Collaborate with the performance management team to monitor customer accounts, proactively addressing any concerns to ensure retention.
-CRM Tracking: Track all sales, engagement, and retention activities in the CRM to maintain clear records and inform strategy adjustments.
- Industry Expertise: Serve as a knowledge expert in dealership operations and AutoSync software products, providing guidance to help dealerships improve efficiency and sales.
Adaptability: Travel within Canada as needed to support job duties and maintain strong client relationships.
 
Qualifications
- Proven experience in sales, account management, or a similar role within the automotive or SaaS industry.
- Strong understanding of dealership operations and software solutions.
- Demonstrated success in achieving sales targets and managing key client relationships.
- Excellent negotiation, communication, and presentation skills.
- Ability to work collaboratively with cross-functional teams and manage multiple stakeholders.
- Proficiency in CRM software and other sales tracking tools.
- Proficient in Microsoft 365
What’s in it for you…
-We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best.

Fitness and wellness
-We provide discounts to nation-wide gyms, onsite gyms (when we’re in the office), an Employee and Family Assistance Program, as well as a virtual wellness program.

Benefits from Day 1
-Gym discounts
-Local in-office free gyms
-Employee and Family Assistance program
-Weekly virtual wellness events
-Conferences & training budget
-Regular internal training programs

Financial planning
-Let us help you invest in your future with 3% matching towards your pension and multiple forms of income protection.

Competitive salary
-Annual bonus structure
-3% CPP matching