Performs a variety of duties in the electronic, mechanical, electromechanical, and/or optical areas. Constructs, troubleshoots, calibrates, adjusts, tests, diagnoses, and maintains equipment, components, devices, or systems. Works from schematics, engineering drawings and written or verbal instructions. Operates related equipment; conducts tests and reports data in prescribed format. Performs calibration and alignment checks; adjusts, modifications, and replacements as directed; prepares prescribed compounds and solutions Ensuring all of the spare parts are complying as per Alcon quality standards before those are taken into inventory.

Key Responsibilities:

• Provide quality service to internal customers in all assigned tasks, while upholding organizational Values at all times
• Doing incoming inspection of all the spare parts before taking to respective inventory.
• Report any quality concern to LFTC.
• Help finding resolution to quality concerns.
• Minimize repaired module failure.
• Responsible for managing the calibration of repair shop tools.
• Provide Customer’s satisfaction at all times.
• Complete CRM reporting as per the guideline in a timely manner.
• Perform any other duties as assigned, such as lead or assist in special projects, etc.
• Responsible for adverse event and product complaint handling related activities at a local level including the collection, intake and forwarding the information to the Local Vigilance Representative.
• Adherence to all corporate compliance guidelines & corporate programs

Key Performance Indicators

• General Electro-Mechanical Assembly skills as required by Repair Shop
•  Ability to utilize required computer applications and related equipment
• Ability to meet established productivity expectations (relative to peers, time standards, etc.)

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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.