The Clinical Liaison is a pre-admission remote position that blends clinical assessment, healthcare marketing, patient advocate, business strategy analysis, and electronic medical record transcription. This is a salaried employment position with direct marketing responsibilities to an assigned geographic territory and pre-admission processes for an Inpatient Rehabilitation Facility. Our hospital provides high-quality care that transforms the lives of those living with disabling injuries and illnesses. We distinguish ourselves through our commitment to excellence, to our patients, to our employees, and to the communities we serve.

The Clinical Liaison is responsible for evaluating patients and determining if s/he meets admissions criteria. Prepares development plans, conducts calls, and presents to potential referral sources. This position must integrate company values into daily practice.

Essential Functions:

• Conducts proper pre-admission patient evaluations in a timely manner. Work hours are variable pending case load and bed availability.
• Maintains assigned sales territory in St. Joseph and surrounding communities to the northeast, east, and south, not including Kansas City. Develops, implements, evaluates, and refines territory sales plans based upon data, trends, market needs, and facility needs.
• Responsible for a 1 in 4 weekend and holiday coverage schedule.
• Able to work autonomously while setting and adjusting to changing daily priorities.
• Responsible person in meeting monthly admission quotas and marketing expectations.
• Coordinates specific marketing and public relations activities such as conferences exhibits, seminars/in-services, advertising, media relations, government relations, etc. as assigned.
• Effectively tracks sales activity, maintain client profiles, and ensure compliance with company’s standards.
• Participates in program development initiatives as assigned.
• Provides an environment conducive to safety for patients, visitors, and staff. Assesses the risks for safety and implements appropriate precautions. Complies with appropriate and approved safety and Infection Prevention standards.
• Maintains regular attendance in keeping with assigned work schedule.
• Performs other duties as assigned to support overall effectiveness of the organization.
   

Minimum Job Requirements

Minimum Education & Experience :

• 3 years healthcare experience required. Healthcare sales experience preferred.

Required Licenses, Certifications, and/or Documentation:

• Clinical licensure required (RN, RT, LVN, PT, OT, SLP preferred).
• Must maintain valid, acceptable driving record, current driver’s license, and insurability.

Required Knowledge, Skills, and Abilities:

• Knowledge of clinical operations and procedures.
• Demonstrates an understanding of patient mix, regulatory requirements, reimbursement, etc. that impact overall hospital operations.
• Demonstrates the highest degree of customer service and professionalism.
• Demonstrates general computer skills including data entry, word processing, email, and record management.
• Effective organizational and time management skills with flexibility of work hours.
• Effective written and verbal communication skills.
• Ability to prioritize, meet deadlines, and complete complex tasks.
• Ability to maintain quality, safety, and/or infection prevention standards.
• Ability to work independently.
• Ability to maintain proper levels of confidentiality.
• Ability to work closely and professionally with others at all levels of the organization.

Physical Requirements Over the Course of a Shift:

• A significant amount of standing, sitting, and driving, often for prolonged periods.
• Lifting/exerting of up to 25 lbs.
• Possible exposure to bodily fluids.
• Ability to hear overhead pages.
• Sufficient manual dexterity to operate equipment and computer keyboard.
• Close vision and the ability to adjust focus.