At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Position responsible for processing, verifying and delivering all specialized pediatric tube feeding, infant formula and breast milk medical orders. Job requirements include following the directions of the management team and the registered dietitians, appropriately communicating with hospital professional staff, and following policies and procedures to ensure that quality and safety measures are met

Job Description

Minimum Qualifications

Education:  (None)

Licenses/Certifications:  (None)

Experience / Knowledge / Skills: 

• One (1) year of experience in the preparation and handling of foods in hotel, restaurant, institutional or retail cafeteria setting preferred
• Must be able to follow and relay oral and detailed written instructions, demonstrate knowledge of weights and measures, perform mathematical calculations used in recipe and inventory calculations
• Demonstrate good communication skills with patients/staff showing customer service focus
• Demonstrate knowledge of computer skills and willingness to learn
• Ability to perform duties that require walking, standing, bending, lifting up to 50 pounds, pushing and use of kitchen equipment and tools
• Exercises strong interpersonal and communication skills by exhibiting objectivity and determines in advance how actions will impact others
• Discretion on when to elevate issues to management

• Effective oral and written communication skills

Principal Accountabilities

• Prepares and delivers new and revised breast milk and specialized pediatric/infant formula medical orders in a safe, efficient manner daily.
• Uses the electronic health record to accurately modify formula or milk recipes
• Follows aseptic techniques as established by department guidelines.
• Communicates with interdepartmental and hospital professional staff to verify medical orders and delivery requirements.
• Provides information, excellent customer service and problem solve as needed.
• Conducts regular inventories, distributes prepared, labeled human milk and formulas to the patient care areas according to hospital and department operation policies.
• Demonstrates knowledge and appropriate care in handling kitchen tools, measuring equipment, dishwasher, refrigerators and freezers in a manner that prevents breakage, loss, or damage; uses various cleaning chemicals, disinfectants as required in performing job duties according to MSDS.
• Inspects, maintains, and ensures quality of products, prepared items, kitchen equipment and facilities as outlined in department and hospital infection control policies and procedures and HACCP standards.
• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of services.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.
• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
• Other duties as assigned.