JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About JLL

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $23.4 billion and operations in over 80 countries around the world, our more than 112,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com

What this job involves:

• Manage process training/team trainings which includes new hire sessions, knowledge transfer sessions, process update sessions.
• Sound knowledge in managing UK Payroll & Benefits related processes.
• Understanding of relevant labour laws, tax regulations, and compliance requirements is essential for UK.
• Resolve Tier 1 queries and transactions related to core HR processes specially Payroll & Benefits for EMEA region exclusively for UK.
• Demonstrate high proficiency in HR processes and standard operating procedures with ability to resolve complex queries.
• Communicate and distribute processes, policies, and other relevant documentation to employees, needed to resolve the query/issue
• Handle errors/escalations from process partners, HRs and provide RCA plan to Team Lead.
• Review, Analyse, and Escalate complex queries to appropriate owners (inside or outside of HR).
• Conduct root cause analysis for key issues, supported by CRM data, advising management of trends or patterns.
• Take Ownership of deliverables and put it in action in absence of Team Lead.
• Managing semi-functional issues in Workday and act as a bridge between Tier 1 & Tier 2 technical teams.
• Update/Review SOP’s and process-maps on a regular basis based on new inputs/changes/updates and work with content owners to ensure documents are up to date.
• Own Quality Check process on the Key/Critical HR transactions processed by team as defined in the Quality framework.
• Adhere to and demonstrate proficiency in agreed KPIs, KRAs, SLAs and customer service standards.
• Managing client calls with the EMEA/UK process partners on a regular basis and ensures required documentation.
• Ability to challenge the status quo and implement process improvements to enhance the end user and people partner experience.
• Ensure Adherence to the timelines for all Payroll Activities
• Co-ordination with Payroll vendors/local HR’s/Finance/Team for Payroll and managing payroll activities as per the defined calendar/timelines.
• Hands on experience on pre-payroll processing and post-payroll activities for UK.

 Key Skills

• Demonstrating good understanding of core HR management practices, processes, procedures, and policies
• Previous experience in Workday HR environment preferred or similar HR ERP desirable.
• Knowledge of case management tool is an added advantage.
• Knowledge on MS Office Suite skills (Word, Excel, Outlook) with good command on Excel, PowerPoint, and Word.   
• Bachelor’s/master’s degree in human resources or Personnel Management
• 4-6 years of experience in HR or client services role is desirable.
• Ability to work in a fast-paced environment with constant/tight deadlines.
• Experience in managing UK payroll.
• Good knowledge of UK compliance & regulatory norms.
• Strong ability to interpret & process timesheet & overtime data
• Experience in any Payroll software

Sound like you? In this role, your key responsibilities will include:            

• Highly Organised and Self-motivated
• Excellent Customer service skills using efficient processes             
• Strong team player, willing to learn and share experiences with other team members      
• Attention to detail and ability to work towards tight deadlines           
• Result oriented and Proactive in achieving results
• Ability to manage competing priorities and multiple stakeholders   
• Highly Flexible and Adaptable to conditions and business requirements

               

What we can do for you:                                                                                             

At JLL, We make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Location:

On-site –Hyderabad, TS

Scheduled Weekly Hours:

40

Job Tags:

JBS

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.