Sell what you love. For us and millions of users across the globe, that’s Spotify. Join the Sales team and you’ll build the relationships that help grow our business in existing markets and beyond. We don’t just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts. 

We are looking for a Manager, Customer Success for our Japan Ads business. The candidate should have an established record of Customer Success Management (CSM) and revenue management, as well as a deep interest and passion for digital media, music and innovation.

In this role, you will oversee the team focused on our Japan Ad Sales business. We want someone who loves our product and has deep expertise in the industry and digital media and to help build long-term consultative solutions, and lead, motivate and grow a team . You should be confident while being humble, and hardworking while still knowing how to have fun!

You must have experience leading Client Services, or teams with similar responsibilities. Strong people skills and to work across multiple teams and functions is a necessity. A reliable and crucial team member with comprehensive platform knowledge who can anticipate client and internal team needs. 

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.

Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.