Overnight Manager

Posted:
8/7/2024, 5:00:00 PM

Location(s):
Massachusetts, United States ⋅ Westborough, Massachusetts, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Business & Strategy ⋅ Sales & Account Management

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.

The Benefits of working at BJ’s

•        BJ’s pays weekly

        Eligible for free BJ's Inner Circle and Supplemental membership(s)*

•        Generous time off programs to support busy lifestyles* 

                      o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty

•        Benefit plans for your changing needs*

                      o Three medical plans**, Health Savings  Account (HSA), two dental plans, vision plan, flexible spending

*eligibility requirements vary by position

**medical plans vary by location

Responsible for providing leadership and direction around club merchandising, ensuring merchandise is available for sale in proper quantities throughout the store, delivering a positive service experience to members, overseeing and directing the work of merchandise department team members.  Acts as a key holder for the club.

The Night Manager is responsible to function as the Manager on Duty (MOD) as assigned.  While MOD, the Night Manager has responsibility to manage the entire Club, including all Club departments, to address any and all concerns brought to the MOD’s attention, and to escalate any concerns, as appropriate. 

Leadership:

  • Know their business/business acumen.  Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data. 
  • Lead through change.  Model leadership competencies, build credibility and act as a champion for business growth. 
  • Communicate effectively. Provide the information teams require to be successful.
  • Build high performing teams by creating a culture of collaboration.  Provide honest and timely direction, follow up and feedback that will drive business results and support team member engagement.
  • Deliver results. Execute business expectations within expected timeframes by setting clear expectations, utilizing follow up and accountability.

Team Members:

  • Teach, coach and lead through the club level training process.  Support team member engagement within all areas of responsibility to enable the application of policies, procedures and compliance.
  • Drive a culture of development, strategic thinking and acting, ethical decision making and engagement.   Lead with the team member and member in mind to address any and all concerns and to escalate any concerns, as appropriate. 
  • Ensure a safe and positive environment and experience for the team members.
  • Embrace inclusion and diversity, by working together with collaboration and respect. Acknowledge team member success, work as a team to achieve goals, identify and retain top talent.

Members:

  • Guarantee service excellence through all points of contact.  
  • Set service standard expectations for all team members.  Provide team support and empowerment to resolve every member concern.
  • Ensure a safe and positive environment and experience for the members.
  • Daily commitment to GOLD Member Standards
    • Greet, Anticipate, Appreciate (GAA)
    • Fast, Friendly Full, Fresh, Clean

Club Standards: Lead teams to deliver GOLD club standards daily.

  • Define and model GOLD- Grand opening look daily
    • All items stocked and promotional plans executed
    • Maintain visible accurate signage
    • Clean and organized, inside and out

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $51,500.00.

BJs Wholesale Club Inc

Website: https://bjs.com/

Headquarter Location: Westborough, Massachusetts, United States

Employee Count: 10001+

Year Founded: 1984

IPO Status: Public

Last Funding Type: Private Equity

Industries: E-Commerce ⋅ Retail ⋅ Shopping