Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology—we’re shaping how more than 80% of the world connects and communicates. 

Today, customer experience is transforming faster than ever. The future belongs to AI-powered agentic platforms that blend automation, intelligence, and human touchpoint orchestration—and Infobip is leading the way. 

As the world’s largest full-stack communications platform, we are expanding our SaaS portfolio to deliver hyper-personalized messaging, push notifications, and real-time live chat—everywhere customers are active.  

If you have deep experience in mobile messaging platforms, push notification orchestration, live chat, and mobile SDK integration, your next adventure awaits you at Infobip. 

Why is this role important at Infobip? 

Every great company’s success starts with having a great product. To write our next success story, it is essential to continue innovating and developing our global, in-house developed SaaS products. 

As a Senior Product Manager for Infobip’s mobile messaging and live chat platform, you’ll define what great mobile and web communication looks like, while bridging the needs of customers, engineering, and our developer ecosystem. You will lead the charge for smarter, faster, more reliable mobile experiences. 

What will you do at Infobip? 

• Discover customer needs in the fields of mobile messaging, app push notifications, and live chat, aligning them with Infobip’s Conversational Experience vision.
• Define product strategy and roadmap for mobile push, in-app messaging, and cross-channel live chat (web/mobile).
• Partner closely with UX, engineering and SDK teams to deliver robust, intuitive developer integrations for both iOS, Android, and Web environments. 
• Ensure seamless cross-device experiences by managing mobile-to-web engagement flows and responsive live chat solutions. 
• Own the customer and developer journey from SDK onboarding to ongoing platform adoption. 
• Drive product readiness and coordinate go-to-market with marketing, sales, and customer success teams. 
• Scale product adoption globally by leveraging Infobip’s infrastructure and platform integrations.
• Act as a thought leader and subject matter expert for mobile messaging technologies and trends.
• Mentor junior product managers and contribute to strengthening Infobip’s SaaS product craft. 

What makes you a strong fit?

• Demonstrated product management experience with mobile messaging platforms (push, in-app notifications) and/or live chat solutions (web and mobile).
• Practical expertise integrating and shipping mobile SDKs (iOS, Android).
• Solid understanding of mobile application development frameworks and release cycles, platform-specific guidelines (App Store/Play Store), and device nuances.
• Understanding of  Conversational AI, NLP, and agentic AI use cases within enterprise support contexts.
• Solid knowledge of go-to-market and SaaS monetization strategies  
• Experience with Agile frameworks (Scrum, Kanban, LeSS). 
• Excellent communication and stakeholder management skills to align cross-functional teams and leadership. 
• Fluent in English, written and spoken. 
• Team-oriented, curious mindset with ability to work independently.

Why you'll love it here?

• Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact.
• Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5.
• ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options.
• Work-life balance and Well-being  - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations.
• Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path. 
• Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start. 
• International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.