Service Manager

Posted:
2/6/2026, 1:48:01 AM

Location(s):
Dubai, United Arab Emirates ⋅ Dubai, Dubai, United Arab Emirates

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Sales & Account Management

Workplace Type:
On-site

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

UAE LBL Manager & Sales Manager


 

Your role and responsibilities

In this role, you will have the opportunity to implement the service strategy and drive service growth at the respective unit level. Each day, you will lead the Service organization and be responsible for the P&L to achieve performance targets and to optimize the utilization of Service resources. You will also showcase your expertise by running the day-to-day service business to ensure profitable growth and improvement of service productivity.



The work model for the role is: {onsite}  

This role is contributing to the {Process Automation} in {UAE}.

You will be mainly accountable for:

  • Creating and driving implementation of service strategy as a member of the management team.
  • Ensuring that strategic plans are implemented consistently in the service organization through collaboration with other businesses.
  • Driving, implementing, reporting, and monitoring performance targets as part of the respective unit P&L (financial, productivity, investments, customer satisfaction, operational excellence, etc.).
  • Investing in improving the quality of existing service products and in developing new service products to expand the portfolio in line with global direction.


 



Qualifications for the role

  • Excellent ABB Products awareness  

  • 7-10 years as minimum on 800xA with AC800M is a must

  • Experience with ABB Minerals Library BMI & PP Library

  • Experience with other ABB systems (Advant, Freelance and AC500) as well as 3rd party systems (FLS, Siemens, Allen Bradeley) is an additional benefit

  •  Long experience in Industrial Automation and electrical upgrades, retrofits specially in cement, mining and metals

  • Expertise in industry standard protocols such as Modbus, Profibus & OPC.

  • English is a must, Arabic Language is add-on
     

What’s in it for you?

We empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter, it moves things forward 

Benefits

ABB offers a full range of benefits to help you thrive at work and beyond.

Contribute to a collective vision. This is where progress takes flight, teams turn ideas into impact, and we define what’s next. Run What Runs the World. 

EVP Hashtags 

#ABBCareers  

#RunwithABB 

#Runwhatrunstheworld 


 

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

ABB

Website: https://www.abb.com/

Headquarter Location: Zürich, Zurich, Switzerland

Employee Count: 10001+

Year Founded: 1988

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Automotive ⋅ Energy ⋅ Energy Management ⋅ Industrial Automation ⋅ Robotics