Ecommerce Consultant

Posted:
10/29/2024, 5:00:00 PM

Location(s):
Indianapolis, Indiana, United States ⋅ Pune, Maharashtra, India ⋅ Maharashtra, India ⋅ Indiana, United States

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
Consulting ⋅ Sales & Account Management

Job Description:

Job Overview:
The Ecommerce Consultant will play a pivotal role in supporting our clients' ecommerce
operations, managing trading activities, overseeing digital marketing campaign execution, and supporting on strategic ecommerce advisory projects. The ideal candidate will have a strong background in ecommerce, digital marketing, and project management, with excellent analytical and communication skills.
 
Key Responsibilities:
Ecommerce Website Trading:
Manage and optimise daily trading activities on our clients ecommerce websites to
maximise sales and conversion rates.
Monitor website performance, identify opportunities for improvement, and implement
changes to enhance user experience and sales.
Manage client product catalogue and content updates
Work closely with our agency and distribution teams to ensure seamless execution of
online promotions, product launches, and seasonal campaigns.
 
Ecommerce Reporting:
Generate and analyse ecommerce reports, including sales performance, traffic analysis,
and conversion rates.
Provide insights and recommendations based on data to drive decision-making and
strategy adjustments.
Track key performance indicators (KPIs) and deliver regular reports to clients and
internal stakeholders.
Produce weekly and monthly updates for our clients, summarising results, insights and
actions.
 
Digital Marketing Campaign Management:
Develop clear, comprehensive briefs for digital marketing campaigns, outlining
objectives, target audience, budget, timelines, and key deliverables.
Collaborate with internal teams (creative, media, analytics) to ensure all campaign
materials and assets are accurately created and aligned with the brief.
Manage timelines and work closely with the broader team to ensure campaigns are
delivered on time.
Analyse campaign performance, optimise strategies, and manage budgets to ensure
effective ROI.
Project Management:
Create, manage, and update Asana boards to ensure all ecommerce and digital
marketing tasks are well-organised and on track.
Collaborate with cross-functional teams to assign tasks, set deadlines, and track progress.
Ensure all projects are delivered on time and within scope by maintaining clear communication and proactive management.
Take notes in meetings, capture key decisions, action items, and deadlines to highlight
critical takeaways and next steps, ensuring clarity and accountability.
 
Ecommerce Advisory Support:
Assist in conducting market research, competitor analysis, and trend identification to
inform ecommerce strategy.
Collect and organise data for use in client presentations and strategic planning.
Support the development of ecommerce advisory projects by completing audits,
preparing detailed presentations and reports.
 
Qualifications:
Bachelor’s degree in Marketing, Business, Ecommerce, or a related field.
Proven experience in ecommerce, digital marketing, or a related role.
Strong analytical skills with the ability to interpret data and make data-driven decisions.
Proficiency in ecommerce platforms (e.g., Shopify, Magento), digital marketing tools
(e.g., Google Analytics, AdWords), and project management software (e.g., Asana).
Excellent organisational and project management skills.
Strong written and verbal communication skills.
Ability to work independently and manage multiple tasks in a fast-paced environment.
 
Preferred Qualifications:
Experience working in a consulting environment.
Familiarity with international ecommerce markets.
Certification / proficiency in Google Analytics.
Experience with Shopify or similar platforms
 
What We Offer:
Competitive salary and benefits package.
Flexible working arrangements.
Opportunity to work with leading brands and clients.
Professional development and career growth opportunities.

Pattern is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.