Operations Support Manager

Posted:
2/17/2026, 5:02:32 PM

Location(s):
Karlovy Vary Region, Czechia ⋅ Cheb, Karlovy Vary Region, Czechia

Experience Level(s):
Junior

Field(s):
Operations & Logistics

Workplace Type:
On-site

FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile delivery. Our people, innovative approach and proprietary algorithms and tools ensure optimal operations design and material and information flow. We deliver exceptional value every day to our customers with comprehensive services and products including network strategy, distribution center operational design and implementation, material handling automated equipment, robotics and a comprehensive suite of lifecycle services.

At FORTNA, we believe in fostering a workplace that isn't just a job but a movement – a collective effort to redefine success and transform challenges into opportunities. "Join the Movement" encapsulates our commitment to a workplace culture that thrives on collaboration, celebrates diversity, and empowers every individual to contribute to something greater than themselves. Our Team. Our Passion. Our Approach. 

In partnership with the world’s second-largest fashion brand, we are building Europe’s largest automated Distribution Center, setting new standards in innovation and efficiency. FORTNA, a leader in warehouse optimization, uses cutting-edge technologies like automation, software, and robotics to deliver groundbreaking supply chain solutions.

About this role:

We are seeking an On-site Operations Support Manager – a builder who will play a key role in forming a new team at individual Distribution Centers and establishing consistent standards across multiple FORTNA departments.

This role is focused on building the team from the ground up, including mentoring, hiring, process setup, and structured training. The manager will be responsible for creating and standardizing practices related to CMMS management, spare parts, and maintenance planning, while ensuring full compliance with safety requirements.

The successful candidate is expected to provide strategic recommendations and build a scalable, long-term on-site operations support model across the organization.

Key Responsibilities:

  • Manages department activities and results according to strategy.
  • Leads, coaches, and develops employees.
  • Collaborates on operational and tactical activities.
  • Optimizes processes to achieve goals.
  • Monitors industry developments and proposes improvements.
  • Advises senior management.
  • Ensures alignment with stakeholders.
  • Prepares and adjusts the team/department's budget.
  • Connects teams for synergies and collaboration.
  • Makes budget-aligned decisions that improve the team.
  • Creates and manages KPIs and management reports.

Candidate Requirements:

  • Minimum of 2 years of team leadership experience.
  • Team-oriented professional.
  • Strong analytical and problem-solving skills.
  • Technical background is advantage.
  • Excellent communication and stakeholder management.
  • Proficiency in Czech and English.
  • Flexible to travel. 

"Join FORTNA and be part of a team that values collaboration, innovation, and individual growth. Make a difference with us!"

FORTNA

Website: https://fortna.com/

Headquarter Location: Reading, Pennsylvania, United States

Employee Count: 251-500

Year Founded: 1946

IPO Status: Private

Last Funding Type: Private Equity

Industries: Consulting ⋅ Information Technology ⋅ Logistics ⋅ Supply Chain Management ⋅ Warehouse Automation