This job role is responsible for designing and implementing software application architectures that align with business objectives and technical requirements

Primary duties and responsibilities shall include, but not limited to:

Solution Design, Innovation and Continuous Improvement

• Identify, evaluate, and scope opportunities for process improvements, innovation, automation, and enhanced business intelligence solutions.
• Design and develop fit-for-purpose software applications and analytics solutions that support business objectives and operational efficiency.
• Continuously review and improve processes, systems, and methodologies to ensure the efficient delivery of software and analytics solutions.
• Recommend and implement technology enhancements that improve business performance and user experience.

Project Delivery and Stakeholder Management

• Deliver client-specific and company-wide software development and analytics projects in accordance with company standards, project requirements, and agreed timelines.
• Ensure projects remain on track, within scope, and aligned with approved business requirements.
• Communicate project progress, milestones, risks, and issues to stakeholders and customers throughout the project lifecycle.
• Collaborate with line management and business stakeholders to ensure successful project delivery and customer satisfaction.

Testing and Quality Assurance

• Conduct extensive testing of new software applications, system enhancements, reports, and analytics solutions prior to deployment.
• Perform regular testing and validation of existing applications and business intelligence solutions to ensure continued quality, reliability, and accuracy.
• Establish and maintain quality control processes for all reporting and analytics outputs.
• Validate and cross-check data and reports against multiple sources to ensure accuracy, consistency, and minimal customer impact.

Business Intelligence, Reporting and Analytics

• Develop, maintain, automate, and deliver static and recurring reports within agreed service level agreements (SLAs).
• Design and maintain dashboards, reports, and analytical solutions that support operational and strategic decision-making.
• Ensure the integrity, accuracy, and reliability of data used in reporting and analytics.
• Provide actionable insights, trend analysis, and recommendations derived from dashboards, reports, and data analysis to support business improvement initiatives.

Application Support, Change and Incident Management

• Maintain, monitor, and upgrade existing software applications to ensure optimal performance and reliability.
• Analyze, troubleshoot, and resolve software application errors, defects, and performance issues.
• Manage change control processes, incident management, and error resolution activities affecting software applications and analytics platforms.
• Investigate root causes of incidents and implement corrective and preventative measures to improve system stability and business continuity.
• Ensure all application changes are appropriately tested, documented, approved, and implemented in accordance with company standards.

Documentation and Governance

• Maintain comprehensive documentation of software development activities, technical specifications, testing results, system enhancements, change requests, and issue resolutions.
• Ensure all development, reporting, and analytics processes are properly documented and compliant with organisational standards and governance requirements.

Education requirements :

• Degree/ Diploma in Information Technology, Computer Science, Software Engineering, Information Systems, or a related field

Experience :

• 3-5 years' experience in the below:
• IT Business Partnering
• Software Development & SQL Database Management Full-Stack
• Programming & SQL Development Application Development & SQL Database Administration Software Engineering,
• SQL Development & Database Administration C# Software Development & Advanced SQL Programming Systems Development, SQL Programming & DBA Support Enterprise
• Application Development & SQL Database
• Solutions Backend Development & SQL Server Administration.
• C# Programming SQL Programming & Database Management Database Administration (DBA)
• Power Automate Development ERP System
• Support Software Troubleshooting & Debugging System Integration Report
• Development & Data Analysis
• Software Development & SQL Database Management Full-Stack
• Windows Server Support
• IT Support & Technical Assistance Backup & Recovery Management
• Network & System Support Application Support & Maintenance (Advantageous)

Skills / Other characteristics

• Problem Solving & Analytical Skills
• Attention to Detail
• Time Management
• Team Collaboration.
• Strong Work Ethic Professionalism & Integrity
• Reliable & Dependable
• Punctual
• Self-Motivated
• Attention to Detail Team Player with Good Communication Skills
• Ability to Work Under Pressure
• Adaptable & Quick Learner
• Committed to Continuous Improvement
• Responsible & Accountable
• Customer Service Oriented

Your Benefits

• As an employee at ZEISS, we have amazing benefits to offer you, including:
• Basic Salary, Variable Incentive, Pension Fund Contribution, Medical Aid Benefit
• The opportunity to work in a global Meditech company with cutting-edge technology.
• A supportive and collaborative team environment.
• Training and development opportunities to grow within the role

Your ZEISS Recruiting Team:

Maite Nomthandaso Makgai, Thema Masoga