Project Role : Technology Support Engineer
Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.
Must have skills : Network Infrastructures
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education

Senior Network Engineer – Cisco SD-WAN Implementation is responsible for the end-to-end design, configuration, deployment, and integration of Cisco SD-WAN solutions across enterprise WAN environments. The role focuses on implementing scalable, secure, and high-availability SD-WAN overlays, integrating with existing routing, security, and cloud infrastructure, while ensuring seamless migration from traditional WAN technologies. Key Responsibilities Implementation & Deployment Lead implementation of Cisco SD-WAN including: vManage, vSmart, and vBond controller setup. Edge device onboarding, provisioning, and template-based configuration. Policy deployment — centralized control/data policies, application-aware routing, and segmentation. Execute migration from legacy WAN (MPLS/IPSec VPN) to Cisco SD-WAN with minimal disruption. Perform site readiness, cutover, and post-deployment validation. Integrate SD-WAN solution with Cisco routers, switches, firewalls, and external networks. Design & Configuration Develop and implement vManage templates, device feature templates, and policies. Define traffic engineering policies using App-Aware Routing, QoS, and SLA-based path selection. Configure TLOC extensions, BFD monitoring, and OMP policies. Ensure secure overlay establishment using certificates, PKI, and control plane security best practices. Testing, Troubleshooting & Optimization Perform lab validation and pilot rollouts for new deployments or software versions. Troubleshoot overlay control plane, data plane, and application-level performance issues. Analyze vManage statistics, control connections, and tunnel health for performance optimization. Coordinate with Cisco TAC for escalated SD-WAN incidents and software defect analysis. Documentation & Handover Prepare detailed implementation guides, configuration templates, and migration runbooks. Maintain accurate network topology diagrams and as-built documentation. Conduct knowledge transfer sessions to NOC and operations teams post-deployment. Coordination & Governance Work closely with project management, security, and cloud teams during rollout phases. Ensure compliance with enterprise change management, security, and governance processes. Support standardization of Cisco SD-WAN configuration templates and best practices across sites. Required Technical Skills Cisco SD-WAN expertise including: vManage, vSmart, vBond, vEdge / cEdge Control and data policies, app-aware routing, segmentation Overlay/underlay routing and TLOC extension concepts Good understanding of Cisco Meraki SD-WAN (preferred for hybrid environments). Strong background in: Routing protocols: BGP, OSPF, EIGRP WAN technologies: MPLS, Internet, LTE, Broadband Security & VPN: IPsec, PKI, ZBFW, NAT QoS: Class-based QoS and traffic engineering for voice/data applications Hands-on with Cisco IOS-XE, vManage, and network monitoring tools (e.g., SolarWinds, ThousandEyes, NetFlow). Familiar with Cisco DNA Center and ISE integration (optional but desirable).

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

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