Posted:
2/19/2026, 9:51:49 PM
Location(s):
Chicago, Illinois, United States ⋅ Illinois, United States
Experience Level(s):
Senior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Job Description
What you will be doing:
● Collaborate with the sales and customer success teams to understand client requirements and customize technical solutions, including integration strategies and platform capabilities.
● Conduct comprehensive client discovery assessments of client needs and provide tailored recommendations for product solutions.
● Conduct product demonstrations and presentations to showcase the functionality and value of our fintech products.
● Serve as a technical liaison between clients and internal teams, conveying feedback and contributing to product enhancement.
● Support post-sales activities, including product integration and troubleshooting technical issues as needed.
● Assist in the preparation of proposals and RFP responses, providing technical insights and recommendations.
● Stay updated on industry trends and competitor offerings to effectively position our products in the market.
What you bring:
● Collaborate with the sales and customer success teams to understand client requirements and customize technical solutions, including integration strategies and platform capabilities.
● Conduct comprehensive client discovery assessments of client needs and provide tailored recommendations for product solutions.
● Conduct product demonstrations and presentations to showcase the functionality and value of our fintech products.
● Serve as a technical liaison between clients and internal teams, conveying feedback and contributing to product enhancement.
● Support post-sales activities, including product integration and troubleshooting technical issues as needed.
● Assist in the preparation of proposals and RFP responses, providing technical insights and recommendations.
● Stay updated on industry trends and competitor offerings to effectively position our products in the market.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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Website: https://fisglobal.com/
Headquarter Location: Jacksonville, Florida, United States
Employee Count: 10001+
Year Founded: 1968
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Banking ⋅ Financial Services ⋅ Information Technology ⋅ Payments