JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

About the Role:

We are seeking a dedicated Soft Services Facility Coordinator to join our team in Mauritius. The ideal candidate will oversee and coordinate all soft facility services including cleaning, waste management, landscaping, and other non-technical facility operations to ensure a safe, comfortable, and productive environment for all building occupants.

Key Responsibilities:

• Coordinate and supervise soft services contractors including cleaning, waste management, pest control, and landscaping
• Conduct regular inspections to ensure service quality and compliance with standards
• Develop and implement preventative maintenance schedules for soft services
• Manage vendor relationships and ensure adherence to service level agreements
• Handle tenant/occupant requests and complaints related to soft services
• Maintain accurate records of services performed and track key performance indicators
• Assist in budget preparation and cost control for soft services operations
• Ensure compliance with health, safety, and environmental regulations
• Coordinate special cleaning projects and event support services
• Prepare regular reports on service performance and improvement initiative

Qualifications:

• Diploma or Bachelor's degree in Facility Management, Hospitality Management, or related field
• 2+ years of experience in facilities management or similar role
• Knowledge of cleaning methodologies, waste management practices, and soft services operations
• Strong vendor management and negotiation skills
• Excellent organizational and time management abilities
• Proficiency in Microsoft Office Suite and facility management software
• Strong written and verbal communication skills in English (French language skills advantageous)
• Customer service oriented with strong problem-solving abilities

Apply Now!

Location:

On-site –Mauritius

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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