At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort.

Named one of Central Florida’s Top Workplaces and one of America’s Best-in-State Employers by Forbes, we are committed to our “power of we” culture.

Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight?

• We offer excellent benefits and perks including one free meal per shift and free theme park access.

• We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun.

• We embrace diversity at our core and offer the opportunity for all team members to reach their potential.

• We invest in training and development opportunities for all team members.

• We promote social responsibility by being a good neighbor in the community.

• We care for you, just as we care for others.

About Universal Stella Nova Resort

Join the opening team at one of our destination’s newest hotels, inspired by distant galaxies and new stars.

Responsible for the maintenance, serving and sanitation of the Team Member dining room. Responsible for all aspects of service by ordering, serving and replenishing food on café line, stocking all service areas (Both F&B and serving utensils) and maintaining adequate supplies during meal period, cleaning and presetting all tables; transportation of dining utensils and serving dishes to and from kitchen, cleaning of all public areas.

Essential Functions and Responsibilities

• Stocks and maintains steam table, cold lines, beverage station and all other serving stations
• Orders, Stocks, Replenishes all food, beverage and dry goods needed for service
• Stocks and maintains supplies in all service areas
• Assures that all food is maintained at appropriate temperatures
• Assures that all food is stored in the appropriate sanitary condition
• Assures that all equipment is kept clean and kept in a sanitary condition
• Inspects and prepares all service ware prior to use
• Assists in clearing soiled plates, service ware etc. from service areas and tables to dish wash area
• Maintains breakdown station and transports dining equipment to and from kitchen
• Greets guests and serves the hot food from steam table
• Maintains and cleans tables in dining room
• Maintains cleanliness and sanitary condition of dining room and service areas
• Assists in completion of post meal clean up and side work duties
• Assists in employee related events held in Bert’s Bistro
• Completes requisition forms for storeroom and warehouse items.
• Monthly inventory of all silverware, plates, trays, etc.
• Other duties as assigned

Supportive Functions and Responsibilities

• Promotes and applies teamwork skill at all times
• Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
• Is polite, friendly, and helpful to all guests, management and fellow employees
• Attends appropriate hotel meetings and training sessions
• Maintains cleanliness and excellent condition of equipment and work area
• Executes emergency procedures in accordance with hotel standards
• Complies with required safety regulations and procedures
• Complies with hotel standards, policies and rules
• Remains current with hotel information and changes
• Complies with hotel uniform and grooming standards

Qualifications

• Ability to walk, stand stoop, bend, lift and carry trays weighing 35+ pounds repetitively during entire shift
• Excellent guest service skills
• Ability to work flexible schedule to include weekends and holidays
• High School diploma or equivalent preferred