Account Manager

Posted:
10/24/2024, 3:16:52 AM

Location(s):
Lisbon, Portugal

Experience Level(s):
Senior

Field(s):
Sales & Account Management

Workplace Type:
Hybrid

We believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000 companies and used in 179 countries. We have grown from a five-person team to a truly international company of over 850+ people, representing more than 50 nationalities, with ten offices distributed across Europe and the US. In 2020, Pipedrive received a majority investment from Vista Equity Partners, a global investment firm that invests exclusively in enterprise software, data and technology-enabled businesses, making Pipedrive the fifth unicorn from Estonia.


In this role you will serve as the primary point of contact for paying customers, ensuring client satisfaction and acting as a trusted advisor for their needs, as well as manage product adoption and usage, driving customer satisfaction and retention while identifying opportunities for contract renewals, upsell new features or upgrades, and cross-sell additional services. You will also work closely with internal teams (Support, Engineering, Partners and Customer Success)  to ensure the client experience is seamless and feedback is communicated effectively, as well as to align resources with customer strategy and business needs.



We're on the lookout for an account manager to join our team in Lisbon.


If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.

Pipedrive

Website: https://www.pipedrive.com/

Headquarter Location: New York, New York, United States

Employee Count: 501-1000

Year Founded: 2010

IPO Status: Private

Last Funding Type: Series C

Industries: CRM ⋅ Marketing Automation ⋅ SaaS ⋅ Sales Automation ⋅ Software