Application Support Engineer

Posted:
10/7/2024, 6:20:00 PM

Location(s):
Telangana, India ⋅ Hyderabad, Telangana, India

Experience Level(s):
Expert or higher

Field(s):
IT & Security ⋅ Software Engineering

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Asset Management
Good to have skills : NA
Minimum 0-2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of the applications and providing support to end-users. Roles & Responsibilities: - Expected to build knowledge and support the team. - Participate in Problem Solving discussions. - Provide technical support and troubleshooting for application issues. - Collaborate with cross-functional teams to resolve complex technical problems. - Monitor and maintain the performance of applications. - Identify and implement process improvements to enhance application stability and efficiency. - Document and communicate technical solutions to both technical and non-technical stakeholders. - Stay updated with the latest industry trends and technologies to provide innovative solutions. Professional & Technical Skills: - Must To Have Skills: Proficiency in Asset Management. - Strong understanding of software development lifecycle and application support processes. - Experience in troubleshooting and resolving application issues. - Knowledge of SQL and database management. - Familiarity with programming languages such as Java or C++. - Good To Have Skills: Experience with incident management tools. - Experience with ITIL framework. - Knowledge of cloud computing platforms. Additional Information: - The candidate should have a minimum of 0-2 years of experience in Asset Management. - This position is based at our Hyderabad office. - A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing