Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
 

Closing Date:

03/26/2026

Type of Position:

Administration - Outreach

Job Type:

RegularNo

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
 

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.  To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
 

For general application assistance or if you have questions about a job posting, please contact Human Resources at [email protected].

Department:

UAMS | ICE | CORE PA Neuro Offsite Access

Department's Website:

Summary of Job Duties:

The Patient Access Specialist plays a critical frontline role in supporting organizational excellence in patient experience, operational efficiency, and revenue cycle performance. This position is primarily responsible for executing high-volume, detail-oriented pre-service activities to ensure all scheduled appointments are accurately prepared within the electronic health record (EHR) and aligned with payer and provider requirements.

Qualifications:

Minimum Qualifications:

• High School/GED plus 4 years of experience in customer service, call center, business office administration, registration, billing, insurance, or scheduling.

 ~OR~

• Associate degree plus 2 years of experience in customer service, call center, business office administration, registration, billing, or scheduling.

 ~OR~

• Bachelor’s Degree

 

Preferred Qualifications:

• Bachelor’s degree.
• Three (3) years of experience in patient registration, scheduling, or billing in a healthcare environment.
• CHAA certification

Special knowledge, abilities and skills:

Must have excellent organizational and interpersonal skills in order to successfully interact with individuals of diverse backgrounds. Well-developed decision-making skills are required. Must maintain confidentiality and HIPAA compliance. Highly motivated and self-directed individual to establish plans of action. Highly proficient in computer and keyboard skills.

Additional Information:

Job Requirements:

• Serve as the subject-matter-expert on Government Payors. 
• Provides validation of pre-appointment requirements for government payors, to ensure seamless patient access, reduce claim denials, and support revenue cycle integrity.
• These duties include but are not limited to accurate referrals, primary care provider (PCP) assignments, and established care.
• Analyze and reconcile the Daily Appointment Report (DAR) on a daily basis to ensure all scheduled appointments are accurately reflected in the electronic health record (EHR).
• This includes verifying appointment types, provider assignments, time slots, and location details, as well as confirming that all necessary pre-visit activities are completed. 
• Pre-service activities include but are not limited to insurance verification, referral authorization, documentation upload, and pre-registration are completed in advance.
• Perform other duties as needed

Additional Information:

In addition to pre-service verification, this role supports business continuity by providing desk coverage. The role also includes resolving access-related billing work queue items and validating government payor requirements, directly contributing to clean claim submission and reduced denial rates.

By ensuring a seamless and compliant front-end process, this position serves as a vital link between patients, providers, and administrative operations, helping to safeguard financial performance, enhance access to care, and uphold institutional standards of service delivery.

Salary Information:

16.82

Required Documents to Apply:

Cover Letter/Letter of Application, List of three Professional References (name, email, business title), ResumeProof of Veteran Status

Special Instructions to Applicants:

Please contact [email protected] for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Annual TB Screening, Criminal Background Check, Sex Offender Registry

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity.  The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. 

Constant Physical Activity:

Feeling, Hearing, Lifting, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking

Frequent Physical Activity:

Grasping, Reaching, Standing, Walking

Occasional Physical Activity:

Climbing, Crawling, Crouching, Kneeling, Pulling, Pushing

Benefits Eligible:

Yes