Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

As a Senior Engineer specializing in observability, you will deploy and manage technology to improve enterprise application reliability and performance optimization through advanced monitoring, logging, and tracing practices. Reporting directly to the Technical Lead of Observability Platforms, you will collaborate with application owners to implement observability solutions. Your efforts will provide our organization with relevant insights into the behavior of our critical applications, ensuring proactive identification and resolution of issues before they impact our customers.

Your Responsibilities:

• Monitor System Integration: You will, administer and integrate monitoring systems into our BigPanda Monitor of Monitors (MOM), providing a comprehensive "pane of glass" for our Virtual Integrated Command Center operators.
• Advanced Observability Solutions: You will implement and administer observability tools, including Dynatrace, to ensure comprehensive visibility into system performance.
• Performance Analysis and Optimization: You will conduct analysis of system performance metrics, identify optimization opportunities, and collaborate with development teams to implement performance improvements, ensuring the scalability of our systems.
• Incident Response Expertise: You will participate in incident response activities, applying your expertise to quickly identify issues. Conduct post-incident reviews to identify causes and recommend preventive measures.
• Knowledge Sharing and Documentation: You will develop best practices for observability and share your knowledge with other team members through workshops and detailed documentation, promoting a culture of continuous improvement.

The Essentials - You Will Have:

• Bachelor's degree or equivalent years of relevant work experience.

The Preferred - You Might Also Have:

• Typically requires 5+ years of overall relevant technical experience
• 3+ years of experience with Dynatrace implementation and administration
• 1+ year of experience with other APM tools e.g., New Relic, AppDynamics, Zabbix, Prometheus, SolarWinds, Avantra, or LogicMonitor
• 3+ years of experience in enterprise software engineering with modern programming languages and frameworks such as C#, Java, JavaScript, or NodeJS.
• Experience with distributed systems, microservices architectures, and cloud computing platforms (e.g., AWS, Azure)
• Windows and Linux administrator experience
• 1+ year of experience working in an Agile/Scrum environment
• Experience with containerization technologies such as Docker and Kubernetes
• Experience with Terraform
• Ansible experience
• Experience with ServiceNow integration

What We Offer:

Our benefits package includes …

• Comprehensive mindfulness programs with a premium membership to Calm
• Volunteer Paid Time off available after 6 months of employment for eligible employees
• Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
• Employee Assistance Program
• Personalized wellbeing programs through our OnTrack program
• On-demand digital course library for professional development... and other local benefits!

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Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.