Project Role : IT Service Management Representative
Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available.
Must have skills : SAP BTP Datasphere
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : SAP BTP Datasphere

Summary: As an IT Service Management Representative for Application Technical Support, you will be responsible for managing the delivery of IT production systems and services. Your typical day will involve providing operational support, ensuring production systems and devices are online and available, and managing risk to services. Roles & Responsibilities: - Provide operational support for IT production systems and services. - Ensure production systems and devices are online and available. - Manage risk to services and ensure client satisfaction. - Support the infrastructure service management lifecycle. Professional & Technical Skills: - Must To Have Skills: Experience in SAP BTP Datasphere. - Good To Have Skills: Knowledge of IT service management frameworks such as ITIL. - Strong understanding of IT production systems and services. - Experience in managing risk to services. - Experience in providing operational support for production systems and devices. Additional Information: - The candidate should have a minimum of 3 years of experience in SAP BTP Datasphere. - The ideal candidate will possess a strong educational background in computer science or a related field. - This position is based at our Bengaluru office.

SAP BTP Datasphere

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Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 742,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

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