Main Purpose:

What you’ll have?
• Most meaningfully, a passion for new technologies, keeping your ear to the ground and staying up to date with new developments and trends to ensure we continue to be ground-breaking.
• Experience in providing solution design support or ready to step up.
• General experience of Digitisation technologies, such as Workflows, Process Digitalization.
• Outstanding project management skills, and experience of wider Business Process Management would be the icing on the cake.
• An effective communicator, you’ll also know how to listen. We’re looking for someone with outstanding collaboration skills and who’s committed to our future success.

What you’ll do?
• review and assess opportunities put forward from across a variety of business units
• recommend solutions that combine the best of technology solutions and Business Process Digitalisation.
• help drive the value proposition and strategy of the DTT, requiring a strong vision and a demonstrable record of solving challenges.

What you’ll get in return?
• The chance to be front and centre of the transformation revolution • Input. A chance to drive the agenda and enable the entire business, to transform how they operate.
• Visibility. Working on sizeable central projects as well as supporting smaller Developer led projects realise their potential, your impact will be seen by all.
• Within a community of hard-working Digitisation Engineers, with expertise across all manner of domains and tools, there will be opportunities galore to share your knowledge, whilst growing your own expertise and abilities and forging a great career.

Knowledge Skills and Abilities, Key Responsibilities:

Qualifications:

• 5+ years overall experience; professional experience re-imagining, designing, and digitizing capabilities and processes into digital products and tools
• Ability to understand and develop business requirements, define product features, and design end-to-end digital user experiences, balancing business needs with simple, intuitive, and engaging user-centric solutions
• Experience with design hand-off to Developers and Engineers through detailed documentation and specifications
• Knowledge of Cloud Technologies, Solutions Development, Digital Experience, and Applications Delivery management is must.
• Knowledge of Web technologies (Angular, ReactJS), NodeJs,  JAVA Spring boot, various AWS components e.g. Step Functions
• Python, Lambda etc is added advantage.
• Exposure to design principles, user-centric design, design thinking, lean / agile standard methodologies and tools
• Knowledge of the latest UI/UX standards, trends and tools
• Prior experience and involvement in digital transformation preferred
• Highly collective with demonstrable ability to work in and handle expectations within multi-functional, global teams
• Possess deep user understanding, enthusiastic about user experience, and passionate about resolving user problems through design
• Ability to communicate effectively and influence collaborators at all levels of the organization

Key Responsibilities:

• Perform current state assessment of existing processes through interviews, time activity analyses, process observations, and surveys
• Working very closely with other teams within DTT i.e. Document AI and Strategic System integration teams.
• Development of user stories and customer journeys to identify problems and digitization opportunities
• Consults with business collaborators to develop future state product design through sketches, wireframes, user flows, mockups, and prototypes, communicating rationale for design-related decisions to senior business leadership as needed
• Consults with business collaborators and assess case development to estimate potential value realization from digitization opportunities
• Ensuring product meets intended design and organizational standards and requirements
• Translating user testing insights and feedback into actionable solutions
• Architecting solutions using AWS services and microservices architectures.
• Closely with Cloud Platform team to utilise modern CI/CD methods with automated deployment.
• Monitoring of digital product performance and maintenance requests; evaluates products in use by business collaborators and supervises Key Performance Indicators and metrics to resolve success of specific design decisions
• Plan Digital product training for end users
• Implement product design standard methodologies to support user-centric, digital experiences on multiple platforms
• Implement digital product design standards and methods
• Practice continuous education on next generation technologies and emerging trends

Key Relationships and Department Overview:

• BPD Programme
• Cloud Platform Team
• Business users & Managers
• Doc AI and Strategic System Integration teams