Primary Purpose: 

Promote product sales through effective interaction with health care professionals and organizations to increase the awareness and use of the company's products on assigned areas

• To plan and carry out all sales activities
• To be responsible for ensuring customer satisfaction
• To manage quality of product and service delivery

Key Responsibilities / Accountabilities:

• Generate and qualify leads
• Prepare sales action plans and schedules
• Make sales calls to new and existing clients
• Develop and make presentations of company products and services to current and potential clients
• Negotiate with clients
• Develop sales proposals
• Present sales contracts Ensure customer service satisfaction and good relationships
• Follow up on sales activity
• Monitor and report on sales activities and follow up for management
• Other projects those may assign by Direct Superior
• Obey the health and safety guideline as per guided by Crisis Management team when doing his/her job inside or outside the organization
• Obey the Fresenius Medical Care Compliance and Company Regulation

Competencies (attitude, skills, typical qualifications and experience): 

Education and Experience

• Bachelor's degree, preferably in science
• Working experience in sales minimum 5 years with good track record
• Has supervisory experiences (handling multiple sales area / provinces)
• Comprehensive understanding of health sciences
• Experience in health care industry (medical equipment/ device) or pharmaceutical
• Proven ability to promote and sell products and services
• Proven ability to achieve sales targets

Competencies

• Core Competencies refer to FME Company Values
  • Collaborative: means that we know how to work together for our shared purpose and to achieve our goals as one company
  • Excellent: means that we continuously drive quality and progress to lead the business into a successful future
  • Proactive: means that we are good at taking the initiative to make an impact with our work
  • Reliable: means that we are a trusted companion to our patients, partners and colleagues

• Technical Competencies:
  • Product, Disease and Market Knowledge
    • Understanding of product concept, development process and management, including pay attention to opportunity to fulfill customer expectation and create customer demand.
    • Understanding of product concept, character, and environment changes as well as their impact on company's product positioning.
    • Keep seeing the opportunities to expand sales area in order to meet customer expectation.
  • Selling & Negotiation Skill
    • Conduct right sales negotiation strategy with a result win-win outcome and to ensure avoiding price concessions and protecting profit margin"
  • Territory Management
    • Identify and create balance sales territory to maximize sales & profits, and to allocate resources efficiently
    • Increase market coverage and provide good customer service to ensure higher sales figures and greater customer satisfaction
  • KOL Management
    • Ability to engage and influence internal and external stakeholders to change perception or obtain commitment.
  • Business Acumen 
    • Uses business and financial analysis to identify ways to improve profitability,
    • develops and manages budgets effectively and manages the financials of the brand to ensure sales and BOI objectives are achieved,
    • forecasts sales effectively
    • makes effective trade-offs within and across budgets
    • anticipates issues and builds contingency plans.

• General Competencies:
  • Continuous Learning: Show the great willingness to receive knowledge & skills for effectiveness of work
  • Commit to the Organizational Ethic: Work behavior which highlighted on social, moral and organizational values and ethic in conducting business activities internally and externally
  • Administration, Planning & Organizing: Implement the process of operational administration, reporting and document management regarding operational process in working unit.