Core Responsibilities

• Lead digital product management activities for a strategic fraud prevention product, from concept through scaled delivery

• Define and own the product vision, roadmap, and success measures for Digital Account Locks

• Plan, develop, and implement new digital capabilities, including requirements definition, market analysis, and phased delivery plans

• Partner with engineering, security, fraud, risk, and digital channel teams to deliver secure, compliant solutions at pace

• Drive discovery and ongoing optimization using qualitative and quantitative techniques, including client research, behavioral data, and experimentation

• Apply AI‑assisted analysis and tooling to accelerate insight generation, prioritization, and decision‑making in a security‑sensitive domain

• Coach product teams on modern product management practices and ensure clear stakeholder communication and change management

• Identify, manage, and resolve production and implementation issues; lead escalations as needed to enable rapid delivery

• Contribute to business planning, prioritization, and special initiatives supporting digital security and fraud prevention objectives

What You’ll Build

• A client‑facing Digital Account Locks capability that enables immediate, self‑service protection during suspected fraud events

• An initial MVP focused on high‑risk transaction blocking, with a roadmap toward expanded account controls, step‑up authentication, and fraud case integration

• A scalable platform that balances low friction for legitimate clients with high friction for bad actors, strengthening overall fraud prevention outcomes

Qualifications

Required

• Undergraduate degree or equivalent combination of training and experience

• Minimum of five years of related product management experience

• Experience leading complex, cross‑functional initiatives involving technology, risk, and operational partners

• Strong analytical, communication, and stakeholder‑management skills

• Demonstrated ability to operate effectively in ambiguous problem spaces

Preferred

• Graduate degree

• Experience in fraud prevention, security, identity, risk, or financial services

• Experience building zero‑to‑one or platform‑style digital products

• Familiarity with applying AI‑enabled tools or data‑driven techniques in product discovery and delivery

Why This Role

Digital Account Locks represents a major investment in modern fraud prevention. This role offers the opportunity to shape a highly visible client capability, influence enterprise security strategy, and help define how AI‑enabled product management is practiced in a regulated, security‑critical environment.

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.