Posted:
8/14/2024, 5:00:00 PM
Location(s):
Bangkok, Thailand
Experience Level(s):
Junior ⋅ Mid Level
Field(s):
IT & Security
Workplace Type:
On-site
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
What You Will Be Doing:
Provides 24 x 7 on-call support for all assigned production-related systems.
Develops and executes scripts, utilities and associated test plans. Scripts may modify data that is not updateable via user interface.
May conduct code-level software analyses to identify root cause of bugs and/or system modifications as needed.
Interfaces with internal clients, vendors, managers, IT and Product Development to resolve problems.
Analyzes problem, documents and communicates resolution and conducts follow up. Escalates problems to appropriate teams when necessary.
Assists in documenting current policies and procedures.
Represents team on cross-functional teams for production, support and development activities.
Performs specialty production processing.
Learns, understands, implements and utilizes SOX (Sarbanes-Oxley) and security regulations.
Performs monthly and quarterly SOX testing.
Interacts with internal departments to deliver solutions.
Interprets and presents data and conclusions to management as needed.
Improve methodologies used in the job.
Other related duties assigned as needed.
What You Will Bring:
Must have skills/tools/experience - Troubleshooting SQL database, scripting, analyzing character limits, stored procs. A lot of our algorithms are SQL code based.
Nice to have skills/tools/experience - Windows servers, browsers, network connections, security permissions from group policies down to the application permissions,
Must be amenable to work either mid shift or night shift (shifting between the two)
Must be amenable to work on a Hybrid setup (twice a week onsite). Office location is at Ecoplaza Bldg., Makati City (near Magallanes MRT Station, EDSA)
College Undergraduates or Non-Bachelor's Degree holders with relevant experience are welcome to apply
Knowledge of the basic principles, processes, phases and roles of application development methodologies
Knowledge of a wide range of interface design, development and debugging tools, techniques and methodologies
Knowledge of testing tools and quality control requirements
Knowledge of programming languages
• Knowledge of primary database engines with a demonstrated ability to write complex queries for data validation and troubleshooting
Demonstrated knowledge of company products and services
Excellent analytical, problem-solving and time management skills
Ability to successfully manage multiple concurrent tasks
Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors
Ability to work well in a fast-paced, high stress team environment
Ability to work independently and intuitive ability to prioritize assignments
Must be dependable and able to meet and fulfill obligations
Excellent customer service skills that build high levels of customer satisfaction for internal and external customers
Willingly shares relevant technical and/or industry knowledge and expertise with other resources
Must be highly flexible and adapt to changing priorities
Must be extremely detail-oriented and thorough in completing tasks
Willing to take on responsibilities and challenges
What We Offer:
A competitive salary and benefits, including HMO on Day 1
Great workspaces with dedicated and motivated colleagues
A variety of career development tools, resources & opportunities
#LI-JO1
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
#pridepass
Website: https://fisglobal.com/
Headquarter Location: Jacksonville, Florida, United States
Employee Count: 10001+
Year Founded: 1968
IPO Status: Public
Last Funding Type: Post-IPO Debt
Industries: Banking ⋅ Financial Services ⋅ Information Technology ⋅ Payments