We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.

我們誠邀才華出眾的您，把握美高梅中國事業​機會，與金獅再闖另一座高峰。

Job Responsibilities:

• Facilitate and implement training methods pertaining to Guest Service, Ticket Sales, will call, and other processes for all ticketing requests within all MGM events.

• Ensuring team members are held accountable to the Policies and Procedures and Training Manual of the MGM Box Office.

• Ability to problem solve/multi-task effectively in a fast pace/high stress environment.

• Communicate effectively with guests providing detailed information regarding property facilities and services.

• Interpret and utilize Ticketing system and show codes.

• Professional appearance and demeanour.

• Other job-related duties as requested.

Job Requirements:

• Working Experience：At least 3 years of experience in a similar guest service position.

• Educational Level：High school diploma or equivalent.

• Language Skill：Fluent in spoken and written Cantonese and English. Mandarin is an asset.

• Computer Skill：Outlook, MS Word, Visio, PowerPoint and Excel. Knowledge of Ticketflap and Maizuo Ticketing System is an asset.

• Flexible schedule：Accommodate a flexible working schedule, working holiday periods, nights and weekends as necessary.

• Teamwork：Must be able to get along with co-workers and work as a team, establish team spirit and closely coordinate with both senior management and subordinates.