Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. 

*Non payroll contingency position. Onsite 4 days per week*

Hourly rate is $35.00 - $36.00 (12 month term)

This role supports the Loyalty Program Management and the Loyalty Enterprise Team in the execution, measurement, and optimization of multiple cross-functional loyalty programs across the PC Optimum ecosystem.

The Loblaw Loyalty Enterprise Team leads a portfolio of strategic programs that span business, marketing, analytics, digital, operations, and technology teams. In this role, you will support programs that involve data-rich processes, complex stakeholder coordination, campaign and offer execution, performance tracking, and ongoing business analysis.

This resource will help the team manage program performance, validate critical data inputs, streamline reporting processes, and translate results into clear insights. Your work will help ensure loyalty programs are executed accurately, measured effectively, and continuously improved to drive customer engagement and business performance.

What You’ll Do

• Support the Program Management Team in the delivery and ongoing management of multiple enterprise loyalty programs and cross-functional initiatives.
• Work with Loyalty, Analytics, Business Intelligence, Marketing, Digital, and Operations teams to support program execution, reporting, issue investigation, and performance measurement.
• Write, maintain, and optimize SQL queries to extract, validate, and analyze data across loyalty, customer, offer, campaign, transaction, and program datasets.
• Support data-rich program processes, including offer validation, UPC validation, campaign readiness checks, data quality reviews, and post-launch performance tracking.
• Measure the impact of loyalty programs, campaigns, and enterprise initiatives by developing reporting, performance analysis, and actionable insights for stakeholders.
• Build and maintain reports, dashboards, trackers, and executive-ready materials that translate complex analyses into clear insights, recommendations, and program updates.
• Partner with cross-functional teams to answer ad hoc business questions, investigate performance trends, and identify risks, gaps, or opportunities within loyalty programs.
• Identify and implement opportunities to automate manual processes, streamline workflows, and improve operational efficiency across program reporting, validation, and execution processes.
• Support ongoing program governance by maintaining accurate documentation, tracking key deliverables, monitoring performance, and helping ensure program milestones are met.

Does This Sound Like You?

• You have strong analytical skills, with proficiency in SQL and Excel.
• You are comfortable working with large datasets, writing queries, validating data, and translating findings into actionable business insights.
• You have strong attention to detail and can identify data quality issues, reporting inconsistencies, process gaps, and performance trends.
• You are comfortable supporting multiple programs or initiatives at once, balancing priorities, and working in a fast-paced, cross-functional environment.
• You are a self-starter who can work independently while also collaborating effectively with business, analytics, marketing, digital, and technology partners.
• You can communicate analytical findings, risks, and recommendations clearly to both technical and non-technical audiences.
• Experience with Power BI, Looker, Python, or other data visualization and analytical tools is considered an asset.
• Experience supporting program management, project coordination, loyalty, retail, marketing, or customer analytics initiatives is considered an asset.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.  
 
Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Hiring Range / Échelle salariale à l’embauche :

$60,000.00 - $82,500.00 / 60.000,00$ - 82.500,00$ (per year / par an)

A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

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